Katie Scarbrough

Experience

• 

  US Navy

  Oct 2013 - Oct 2014

  Command Ombudsman

  Served as the liaison for a command of over 250 service members and their families. Communicated with the Commanding Officer regarding the command families' morale, health, and welfare. Received telephone calls and gave routine and non-routine information, answered questions and directed calls to the appropriate person or office. Maintained confidentiality. Prepared and submitted a variety of correspondence, reports, forms, requisitions, requests for personnel actions and legal documents in accordance with Privacy Act requirements. Organized and maintained files, records, manuals, handbooks, and other related materials. Served as a source of emergency and crisis information 24/7. Show less

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  United States Department of Defense

  May 2014 - Jan 2015

  SAPR VA Support Specialist

  • As a Senior Sexual Assault Prevention and Response Victim Advocate, managed and scheduled coverage and training for >60 Victim Advocates across 2 bases, ensuring 100% compliance with DoD & Navy credentialing regulations• Trained 30+ new Victim Advocates; coordinated with Isa Air Base for initial & recurring refresher training• Generated quarterly reports and briefed military executives on prevention, response, and case trends; primary POC for questions on the SAPR Program; key decision-maker determining “off-limits” businesses list• Built relationship with local crisis shelter and developed a process for locals working on base to seek assistance Show less

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  United States Air Force

  Nov 2017 - May 2020

  Community Readiness Specialist

  • Provided a range of work/life services including career, relocation, transition, and financial services to >11K joint military, civilian, family, and contractor personnel in 61 diverse organizations throughout the UK and Norway• Built a Sponsorship Satisfaction Reporting Tool that streamlined data collected during Newcomer Orientation; tool was implemented to support 950+ personnel; generated quarterly reports for military execs to address sponsorship concerns• Analyzed programs to identify gaps; refreshed 2 programs enabling more relevant material to be shared; increased number of presenters and created knowledge checks to verify information was being absorbed by participants• Implemented a major overhaul of the Transition Assistance Program to include congressionally mandated changes for more tailored support; trained 3 TAP Counselors to deliver more standardized material & support—maintained 100% compliance• Provided employment assistance for separating Service Members, including tailoring/creating resumes, workshops, & career coaching• Bridged gap for spouses & dependents seeking employment on the economy; provided info on transferring professional licenses and credentials to those accepted in the UK Show less

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  American Red Cross

  Feb 2018 - May 2020

  • Community Volunteer Instructor

    Oct 2017 - May 2020

  • PHSS Lead

    Feb 2018 - Aug 2019
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  WWC Global

  Sept 2020 - Mar 2022

  Senior Management Analyst

  Senior Management Analyst Navy Region Europe, Africa, Central-N5, Isa Air Base• Reviewed and developed long range accession plans to reflect the Commander, CNIC, and DOD's priorities for a Forward Operating Station (FOS) comprised of 7 exclusive zones that regularly supports 900+ Joint Service personnel while planning for contingency and surge support for Component Command (CENTCOM) missions.• Worked in conjunction with Installation Commanding Officer, Defense Attaché Office (DAO), & Judge Advocate General (JAG) to review, implement, and respond to Host Nation (HN) engagement and requirements. • Co-led the onsite NAVCENT Operation Planning Team that stood up in response to Operation ALLIES REFUGE. This led to the FOS being the only in theater Navy location to stand up a Temporary Safe Haven that directly supported & processed 7,079 evacuees. • Advised ~40 Program Managers / Department Heads on corrective actions needed to maintain costs, schedules, and performance compliance in the Command Inspection Program and the Manager’s Internal Control Program overseen by CNREURAFCENT. NAVSUP FLC Bahrain• Developed and maintained monthly management metrics that track efficiency and reflect year over year changes in production enabling leadership to have real time data for budgeting and personnel needs.• Organized and submitted weekly reports from 6 different departments to the Supply Services Director who reported to command leadership- providing insight of weekly challenges and achievements.• Oversaw and managed applications for access to 3 different bases (2 of which are controlled by the host country) for 70+ personnel.• Streamlined and developed SOP for DBIDS access which resulted in 100% of applications being processed and accepted at initial turn-in.• Coordinated hiring procedures for government civilians and local hires compiled resumes, created interview and resume scoresheets, scheduled interviews, submitted scores and report selection to hiring authority. Show less

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  US Navy

  Mar 2022 - Sept 2022

  Business Operations Manager

  • Spearheaded and led multi-installation planning team focused on optimizing Navy Central Command’s (NAVCENT) Rotary Wing Operations. Reviewed operational requirements, created gap analysis of capabilities that were to be redistributed, and presented findings /recommendations to NAVCENT GO and Command Navy Region Europe, Africa, and Central Asia’s (CNREURAFCENT) GO. • Analyzed all plans, platforms, and programs to determine if the installation was capable of supporting the new requirements or if supplemental resourcing was needed. Developed briefings conveying capabilities/limitations for decision making at the GO level.• Oversaw the planning, scheduling, and execution of multiple data pulls for both NAVCENT and CNREURAFCENT that measure the current and surge capabilities of the FOS. Based on this information, conducted long-range planning that took into account for current and projected utilization of the FOS' resources. Show less

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  United States Department of the Army

  Sept 2022 - Jan 2024

  Management Program Analyst
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  United States Department of Defense

  Jan 2024 - now

  Program Analyst