Faiza Tariq

Experience

• 

  Pakistan Telecommunication Company Limited

  Jan 2014 - Sept 2019

  Duties performed in Fiber optical department DWDM :* Operations and Maintenance of long haul Optical Fiber Systems in Balochistan region using Network Monitoring Systems.* Commissioning new services and maintenance of existing services which included PTCL landline and wireless services, international telecommunication services, and other mobile operatorservices on the PTCL backbone optical fiber network.Duties performed in Multimedia and broadband department (TAC -MM&BB) :* Managing operations of IPTV and Broadband Technical assistant centre (TAC-WTR).* Configuration of Access device ( Alcatel/ ZTE/ Huawei DSLAMs)* Services Monitoring, traffic controlling and managing the fault rectification of all the access devices (DSLAMS) in WTR. And thus to coordinate with all the stack holders to rectify the faults in shortest possible time.* Provide support to Business zone (MMBB-commercial) for day to day issue e.g. Radius stuck cases.* Trouble shooting all the ports level issue on access devices and supporting on field CPEIs.* Managing the entire network related information e.g. DSLAMs’ IPs and their VLANs’ IDs, port plans of the entire site. Bandwidth allocated etc. Alarm extension on Nagios and solarwind and NMS. * Provide exceptional customer services. Show less

  • Assistant Manager

    Jan 2015 - Sept 2019

  • Management Associate

    Jan 2014 - Dec 2014
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  National Vocational and Technical Training Commission NAVTTC

  Jun 2020 - Dec 2020

  Instructor

  Course Instructor for Digital Marketing and Search Engine optimizationCourse content taught : Mail chimp, affiliate marketing, you tube automation, Google adds , Google AdSense ,WordPress , Facebook and Instagram marketing

• 

  Sardar Bahadur Khan Women's University

  Jan 2022 - now

  * Design, implement, and manage IT solutions tailored to university IT needs.* Troubleshoot technical issues, ensuring minimal downtime and efficient resolution.* Provide Tehnical Support and manage LAN, WAN, Internet, and Intranet systems.* Updates and monitors security systems of network infrastructure.* Windows Server 2022 Backup Management, troubleshooting,Reporting, and Recovery* Managing Active Directory/GPO and Networking Protocols (DHCP, DNS, etc.)* Monitor network performance (availability, utilization, throughput, goodput, and latency)* Create ,Maintain and troubleshoot user accounts, permissions, and passwords in Active Directory* Resolve problems reported by end-user* Office 365 Administration & troubleshooting* Arraning meetings though Online remote tools teamviewer , Bomgar, LogMeIn, etc* Define network policies and procedures* Specify system requirements and identify result oriented solutions* Configuration of Video conferencing Huawei TE50 codec , Google meet, skype , Microsoft Teams, zoom etc* HEC Smart Class Room Project Coordinator ( LMS , Learning Management System and Virtual Live Class portal coordinator) Show less

  • Engineer

    Sept 2019 - now

  • lecturer

    Jan 2022 - Dec 2022