Graziele Roco

Experience

• 

  Amdocs

  Aug 2012 - Feb 2021

  Allocated to Telecom BSS/OSS projects (TIM, Claro, Telefonica Argentina, NET, Vivo)Test case development, test scenario design and execution, defect management, UAT support, testing team lead, focal point in customer site, plan the test strategy during all software life cycle. Support to UAT and Production phase, good relationship with customers and team members. Experience in Scrum and Portfolio Testing. Great knowledge on E2E business processes and scenarios (CRM Software, Ordering and Billing). On-site support, dealing directly with customers stakeholders.• Part of the pre-planning sessions, customer on boarding, backlog planning, backlogconfirmation, backlog prioritization, PI Development and UAT.• MTVs creation during scoping sessions• Defined testing focus for each MTV in shape of Parameters.• Map the MTVs to the Backlog to help PI prioritization.• Define Acceptance Criteria, Participate in quality gates (Demo, internally andexternally).• During UAT - Assist in Resolving Testing & Biz issues, Ensure Business & operational objectivesare met Show less Understanding of documentation and customer's requirements. Test Case creation and execution, test scenario construction, defect lifecycle management (opening, tracking, closure), test execution planning and reports. Acting as Team Lead: leadership of testing team, people management, design and execution taskassignment, critical flows selection for automation, active participation in iteration planning, follow upindividual’s progress. BSS online and batch experience.Close work with development team to understand issues and chalenges.Direct contact with customers, working on site and with teams on different locations. Solid knowledge on BSS applications (CRM, Ordering, Billing). Show less

  • Testing Specialist

    Nov 2018 - Feb 2021

  • Senior System Test Engineer

    Jul 2014 - Oct 2018

  • Test Engineer

    Jul 2013 - Jun 2014

  • Intern

    Aug 2012 - Jun 2013
• 

  OPUS Software

  Mar 2021 - Mar 2022

  Business Technical Analyst

  Developing functional and technical specifications for the POS software products for quickservice restaurants. Review design specifications, understanding the business issues andchallenges. Acting as the primary representative of the business aligned and dedicated toSquads, ensuring product development meets expectations set forth by Product Directors andProduct Managers by managing the Squad backlog and interfacing with the Product Manager.Writing Epics and Stories with support from the Product Managers, Dev Leads, and Tech LeadsBacklog refinement prioritizing backlog tasks, and making sure items at top of the backlog areready for delivery. Show less

• 

  Amdocs

  Apr 2022 - now

  Product Owner