Steve Rubman

Experience

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  NextG Networks

  Aug 2010 - Jan 2012

  Manager of Business Systems | SaaS | ERP | System Architecture | Manufacuring

  • Managed an Information Systems team dedicated to ensuring the highest quality of service to end users. The team was split between California and Boston and administered Microsoft Dynamics AX, Salesforce, SharePoint, Epicor, Star Reports, an internal Reporting Services Report library and various smaller .Net applications.• Led vendor selection and management for the entire IT organization.• Inherited a Microsoft Dynamics ERP system implementation that was over the two million initial budget by 45% and behind schedule. Upon taking over management of the project team, drove the project to a successful conclusion 15% below the projected cost overage.• Helped create efficiency in the overall supply chain process with the ERP. This included more effective inventory management, helping to reduce delays due to missing parts or lack of inventory.• Drove user adoption of a Project Management system by identifying several areas of inefficiency and working with the business users to implement solutions relating to each area of deficiency.• Led the implementation of SalesForce.com across the organization. Managed the ongoing administration of Salesforce. This implementation was for 500 users across multiple offices and included a heavily customized workflow, custom objects, and custom UI to manage and more efficiently handle the quote to contract process.• Responsible for managing the team that implemented a corporate Intranet utilizing SharePoint 2010. Show less

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  Capital Link, Inc.

  Jan 2012 - Apr 2018

  Director of Data & Information Systems | Not for Profit | Health Centers | Data Analytics

  • As a member of the Senior Leadership Team, provided strategic insight, roadmap, and guidance for Capital Link’s IT & Data Analytics initiatives, largely focused on the Salesforce Public Sector Solution for Healthcare platform.• Developed and managed short and long-term project plans and schedules for the team while balancing resource capacity by managing according to agreed upon schedule.• Led the implementation of Salesforce as an organization-wide CRM and Project Management tool. Using Salesforce Public Sector Solutions and SQL Server, improved Capital Link’s ability to match clients with products (capital funding, financial support). Implementation includes custom objects, workflow, triggers, 3rd party tools for surveys, integration to SQL, and marketing automation.• Created a hub for Federally Qualified Health Centers (Capital Link clients) to better and more effectively engage with their patients and public by providing a single area for reporting and analysis across patients served, types of care, etc.• Managed and led the Salesforce team responsible for managing and overseeing the Salesforce Healthcare and Life Sciences platform.• Managed a cross-functional team of analysts (financial, data, and systems), developers, and on-site contracted IT help desk support.• Led the implementation of Salesforce Shield to support security around HIPAA and PHI related data.• Ensured all work remained within the agreed scope, communicating with stakeholders when change management was required.• Managed and updated progress towards development objectives, acted as an escalation point for all issues, and supported the growth and development of team members. Show less

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  Akili Interactive

  Apr 2018 - Jun 2019

  Director of Information Technology | Information Systems | Medical Device | Digital Therapeutics

  • In support of the Commercialization of Akili’s flagship ADHD treatment, drove the vision and creation of Akili’s internal Patient Services Hub, including the architecture strategy, Master Data planning, implementation of Salesforce Health Cloud and Integrations via the Mulesoft platform which included eBV, ePA, Credit Checking, Specialty Pharmacy, AWS, and Reltio for patient and HCP mastering.• Established Akili’s IT/IS Strategic Roadmap and technology budget. Also established and chaired Akili’s IT counsel, a group of department heads and senior leadership designed to prioritize and drive Akili’s technology stack. • As the first IT Lead at Akili, developed and maintained an organizational IT structure that supported the current and future global needs, including IT departmental structure, goals, objectives, and operating procedures.• Managed the technical relationship with our CSO (Contract Sales Organization) and owned the administration of the Veeva CRM platform. Worked with the CSO to implement Veeva for Akili’s Trade, Market Access, MSL, and Sales teams. Show less

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  ClearView Healthcare Partners

  Jun 2019 - now

  Chief Information Officer | Digital Transformation | SaaS | Life Sciences

  • As the Head of Information Technology, fostered strong relationships with the executive leadership team, key stakeholders, and external partners, effectively advocating the IT vision and mission in alignment with corporate objectives.• Built over fifteen strategic vendor and service provider relationships, ensuring high-quality support and cost optimization to meet corporate goals.• Identified the best use cases for Generative AI within Clearview, developed a strategy for implementation, and drove efficiency using Enterprise GPT, Azure Open AI, and custom developed tools.• Spearheaded the vision and implementation of a suite of security tools (Zero Trust, Device & Asset Management, SSO, SIEM, Vulnerability Management) to bring Clearview into compliance with client, regulatory, and vendor agreements.• Proactively initiated and implemented an effective enterprise-wide security patch management process, safeguarding company data from potential threats such as malicious virus codes and hacking. Successfully planned, analyzed, and communicated new procedures, ensuring company-wide acceptance and adherence to security protocols resulting in a 90% increase to our vendor score with clients.• Led the technology build-out across four office expansions simultaneously: New York, Newton, San Francisco, and London, resulting in a 40% efficiency gain through better collaboration spaces and an increase in capacity of 60%. The overall technology budget for all projects was 8.5 million.• Initiated an internal process to determine how to replace our current ERP, CRM, HRIS, & Payroll system (NetSuite) with best-in-class solutions, including Salesforce CRM, Certinia PSA, and UKG UltiPro HCM, while demonstrating a comprehensive proficiency across functional workstreams, encompassing adept administration and strategic development. Show less