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Charles F. (Skip) Nieland CBET
Clinical Engineering Director - SPC

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About me
Manager, Clinical Engineering Navicent Health Macon, Georgia
Education

University of South Alabama
-Emergency Medical Technology/Technician (EMT Paramedic)
Bishop State Community College
-AS Biomedical Electronics
Experience

GE Healthcare
Jan 2007 - Feb 2014Clinical Engineering Director - SPCManaged progressively larger Biomed/Healthcare Technology Management teams/ accounts within geographical areas assigned.• Managed multiple new account startups and inventory validation audits as both a team leader and member• Developed hospital department level capital and operating budgets• Worked with customers and vendors to create a cradle to grave program of asset management to leverage standardization, reduced overall total cost of ownership and device availability• Created formal service strategy reviews and staff training initiatives resulting in 14% cost reduction• Led multiple teams thru successful completion of GMED/ISO audits• Developed best practices across facilities including create policy and procedures, develop staff and clinician education programs and monitor systems/metrics• Orchestrated the successful implementation of new customer service and communication training resulting in greatly enhanced service delivery model and higher customer satisfaction Lahey Health/SPC-N MA, ME-11 Facilities Sentara Health-E VA-7 Facilities Oakwood Health-SE MI-4 Facilities HCA/Northeast MC-Houston, TX-3 Facilities Show less

JANNX Medical Systems, INC.
Mar 2014 - Mar 2018Regional Operations Manager Mid-Atlantic RegionManaged site execution of Clinical Engineering/Healthcare Technology Management program while assuring all contractual obligations and highest customer satisfaction levels are implemented/maintained. • Performed program quality audits and inventory database cleanup and validation• Prepared and managed departmental capital and operating budgets for Clinical Engineering/Diagnostic Imaging expenses• Participated in multiple TJC, DNV, FDA, CMS, DPH, CAP and AABB surveys with no findings• Led multiple successful Physical Inventory projects to delivery of completed product • Provided database support across multiple Computer Maintenance Management Systems (CMMS) to include TMS, Minuteman and Medimizer programs• Implemented program to capture test equipment into CMMS systems to assure traceability and tracking of calibrations, Out of Tolerance notifications, repairs, devices tested and disposition of test equipment• Worked with OEM’s and/or 3rd party service providers to determine service strategy of devices not maintained as part of service contract (Facility contracted, Reagent Lease, etc.)Appalachian Regional Healthcare-SE KY/SW WV-11 FacilitiesMacNeal/Weiss Hospitals/Tenet-Chicago, IL-2 FacilitiesRush Foundation-Meridian, MS-8 Facilities Show less

Sodexo
Apr 2014 - Jul 2014CLINICAL TECHNOLOGY DIRECTORManaged the Biomed/Healthcare Technology Program on an interim basis during a management transition.• Prepared FY 2015 budget and revised staffing model• Developed formal service strategy reviews and training initiative plans• Developed extensive liaison and C-Suite executive level relationships at each of the operating facilities resulting in improved customer satisfaction• Implemented formal department staff and senior customer meetings • Reestablished Biomed/HTM team participation into key customer meetings (Alarm Reduction, IT Security, Capital Planning) to assist overall decision-making process University of Arizona Medical Center-Tucson, AZ-2 Facilities, 22 Employees Show less

Navicent Health
Oct 2018 - nowManager, Clinical Engineering
Licenses & Certifications

ISO 9001
GE HealthcareJan 2006- View certificate

Certified Biomedical Electronic Technician - CBET
International Certification Commission/US Certification CommissionDec 2009 
Asset Management Leadership Program
GE HealthcareJun 2010
Six Sigma Green Belt
GE HealthcareNov 2002
Honors & Awards
- Awarded to Charles F. (Skip) Nieland CBET2013 GE Healthcare Hero Award GE Healthcare 2013 2013 GE Healthcare Hero Award – Presented for editing final revision of Service Procedure Manual prior to release
- Awarded to Charles F. (Skip) Nieland CBET2011 Star Award Lahey Clinic Nov 2011 Recognized by facility Senior Leadership for emphasis on continuous improvement and addressing safety concerns discovered.
- Awarded to Charles F. (Skip) Nieland CBET2010 EHS Award GE Healthcare Dec 2010 Recognized for numerous contributions to enhance and improve the overall Employee Health and Safety initiatives.
- Awarded to Charles F. (Skip) Nieland CBET2006 Management Award GE Healthcare GE Healthcare Dec 2006 Awarded National Management Award for progressive approach to customer service and team member development.
- Awarded to Charles F. (Skip) Nieland CBET2006 Positive Leadership Award GE Healthcare Jun 2006 Regional Manager presented award for high visibility of program improvments since arrival.
- Awarded to Charles F. (Skip) Nieland CBET2005 GE Omega Board GE Healthcare May 2004 Recognized by appointment to GE Sigma/Omega board by GE Executive Leadership for successful site turn-around and customer accolades.
- Awarded to Charles F. (Skip) Nieland CBET2004 Ace Award Oakwood Hospital Feb 2004 Recognized by Oakwood Leadership for driving continuous improvement activities resulting in greatly increased internally conducted survey results.
- Awarded to Charles F. (Skip) Nieland CBET2004 GE Omega Board GE Healthcare May 2003 Recognized by appointment to GE Sigma/Omega board by GE Executive Leadership for successful site turn-around and customer accolades.
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