Peter Gerson 🔜LSGS Austin

Experience

• 

  Electronic Arts

  Oct 1997 - Oct 1999

  Sales Director Southern Africa

  EA established a new JHB office which reported to EMEA HQ.I was responsible for the regional sales strategy and managed the sales team. I set up a mixed distribution model including mass retail and niche specialist re-sellers. I opened the channels into Africa. I delivered and exceeded annual targets.

• 

  Cognos

  Nov 1999 - Dec 2002

  Managing Director / Country Manager

  Cognos provided Financial Consolidation and BI Software to corporates. I managed the South African operation responsible for full P&L. Key Milestones achieved: - I established channel partners in SA and into Africa as well. Established a local COGNOS Customer Support and Learning center of excellence. I successfully delivered against annual sales targets 3 years in a row achieving 120% + and made Presidents Sales Club twice in that period.

• 

  Monetology Financial Services

  Mar 2003 - Oct 2012

  Managing Director

  I founded Monetology/CS&M solutions, providing medical aid, pension/provident and life cover to clients. We provided CRM and practice management systems for our team of IFA's. Mentoring and coaching them in their practices. Implementing sales, marketing, customer support and compliance processes. The CS&M business was sold into Sasfin Financial Advisory Services a division of Sasfin Bank.

• 

  Yellowtail

  Nov 2012 - Dec 2014

  Director Of Business Development

  Yellowtail had the reseller rights for S. A. for Figlo® a goal-based financial planning application. I Headed up business development and channel management.I was successful in localizing and launching the platform for S Africa. on-boarding our 1st clients, 2 major corporate accounts with large adviser teams.

• 

  Rydoo

  Sept 2015 - Dec 2015

  Interim VP Sales

  Interim management role for expense management startup Xpenditure which was sold to Sodexo and renamed Rydoo.

• 

  5CA

  Feb 2016 - Sept 2019

  I was responsible for strategic partnerships; focused on building relationships and developing business for 5CA. As a certified CCXP professional, I am passionate about delivering great customer experience/support, I head up business development for 5CA.Reach out and see how we can craft the CS or CX customer support solution that best works for you.

  • Vice President Strategic Partnerships

    May 2019 - Sept 2019

  • Vice President Business Development

    Feb 2016 - Apr 2019
• 

  Keywords Studios

  Oct 2019 - now

  Head of Global Player Engagement Solutions

  Helping my video game customers craft and implement end to end Player Engagement solutions, covering trust & safety, community & social media management, player (customer) support and VIP engagement and growth services, with the technical platforms that support all of these services, including machine translation. #playersupport #customersupport