Brandy Boyer

Experience

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  Various Bars

  Jun 1995 - Nov 2011

  Security

  -Greeting guests with warmth, a smile, and a clear eagerness to serve while always being friendly and enthusiastic with customers and fellow employees. Opening and closing doors for guests while maintaining an always courteous demeanor.-When there is a conflict between guests or guest and employees, calmly mitigate the situation. When appropriate communicate and escalate the issues with the local law enforcement officers.-Protect the restaurant/bar assets while working to minimize or eliminate the risk of theft when working both at the restaurant and off site at the parking lot.-Serving as a bodyguard to the members of the executive team when called upon. Serving as security for restaurant/ bar employees during off site events.-In the case of emergency, provide leadership in evacuating the guests in a calm and orderly manner. ---Ability to keep calm in adverse situations. Being able to make intelligent critical decisions during emergencies and notifying senior leadership as deemed necessary.-In situations where large number of guests and involved, implement proper crowd control strategies in consultation with the senior security leadership.-Constantly monitor surroundings in order provide the best security outcome. Report any unusual incidents or activities to the appropriate supervisors Show less

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  Commercial Driver

  Dec 1999 - Jan 2015

  School Bus Driver

  -Experienced driver trained in many facets of the transportation industry. -Capable of working in all conditions -Fulfilled many different customer demands. -Filled in as dispatch/ customer relations-Used many different types of office equipment-Trained qualified personnel-Scheduling, routing/ mapping.-Worked closely with mechanics and the safety team, assisted with D.O.T. inspections-Assisted the shop with body repair, minor mechanic work and seat repair.-Helped implement new ideas and integrate operational changes that help drivers do their jobs better.-Culturally sensitive and always effective in building partnerships. Show less

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  Hastings Civic Arena

  Sept 2015 - Jun 2018

  Zamboni Driver

  -Resurface ice as scheduled. -Participate in keeping all areas of the facility neat, clean and safe at all times. These duties include sweeping and mopping the rink restrooms, locker rooms, shower areas, lobby, meeting rooms, bleachers and removing trash, changing lights, cleaning rink glass, etc. -Making sure all entrances are clear and safe of debris and snow. -Offer excellent customer service to all patrons. Greet customers with a smile and respond to their needs in a kind and courteous manner. -Handle all phone inquiries in the same kind and courteous manner. -Sharpen skates. -Sell rink related items. These items include tape, skate laces, mouth guards, etc. -Process all cash received accurately and complete all reports as required. -Operate the scoreboard - Operate sound system -Open and/or close the facility as required by completing all security procedures. Show less

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  Treasure Island Resort & Casino

  Nov 2015 - Feb 2017

  Promotions

  - Assist with setting up and tearing down events - Greet, guide and seat guests - Take tickets, explain promotions, register guests for drawings and hand out promotional materials - Assist with duties such as tracking attendance - Ensure event rules and regulations are followed - Provide guests with event, promotion, entertainment and amenity information

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  Imperial Camper

  Jun 2017 - Jun 2018

  Sales & Marketing

  * Offer excellent customer service to all patrons. Greet customers with a smile and respond to their needs in a kind and courteous manner. * Developed an in-depth understanding of our inventory and use that knowledge to encourage customers to make a purchase that they will love for years to come.* Use social media to grow customer/ sales base. * Set up sales lot and showroom floor for promotions.* Collaborate with our Sales Manager to offer attractive deals on units to interested Customers. Show less

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  Unlimited RV

  Jul 2018 - Mar 2019

  Sales And Marketing Specialist

  Offer excellent customer service to all patrons. Greet customers with a smile and respond to their needs in a kind and courteous manner. * Developed an in-depth understanding of our inventory and use that knowledge to encourage customers to make a purchase that they will love for years to come.* Use social media to grow customer/ sales base. * Set up sales lot and showroom floor for promotions.* Work with the owner to select the best lines available for retail.* Work directly with sales persons from the RV industry to stay up to date on latest trends. Show less

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  Box Lacrosse League

  Jan 2020 - now

  • Marketing Director

    Jan 2020 - now

  • Media Marketing Manager

    Jan 2020 - Nov 2022
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  Grizz Talk

  Jan 2021 - Nov 2022

  Host/ Producer of the Grizz Talk Podcast
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  San Tan Hyundai

  Feb 2023 - Nov 2023

  Automotive Service Writer

  Greeting customers and directing them to an available technicianConsulting with technicians about needed repairs and alternatives that can be offered in place of expensive repairsAnswering customer questions about service outcomes and consulting with technicians when necessaryInforming customers about potential cost savings and warranty protectionsAssisting customer with deciding to fix their car through the dealership's shop or trading the vehicle inOverseeing and managing the service center's scheduling and workflowInforming customers of changes in service or when their vehicle is ready to be picked up Show less

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  Lazydays

  Nov 2023 - now

  Service Advisor
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  BURNETT AUTOMOTIVE

  Jun 2024 - now

  Service Advisor