Dianna Hunt

Experience

• 

  Sentinel Real Estate

  Jan 1998 - Jan 2001

  Leasing Manager

  I have strong office management skills from my leasing management career.I achieved the highest recognized award two years in a row for outstanding customer service with highestleasing sales in property management.Various office procedures and handled a multitude of time management skills to perform efficiently.Conducted apartment tours for potential tenants and answered any questions.Collected and kept careful records of rental payments.Handled customer complaints personally to verify they were properly handled.Managed all day-to-day activities involving tenants, subcontractors and property management.Taught, promoted and enforced safe work practices among on-site staff.Dealt with overall tenant relations, including promoting tenant satisfaction and streamlining servicesdelivery.Monitored common areas for cleanliness and safety.Established and implemented leasing goals while managing an effective lease expiration program.Reviewedall leases to guarantee that tenants received the proper level of service.Updated tenant and unit information to keep current in housing database.Reviewed completed applications and assessed household information against file history and programregulations. Show less

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  Self Employed

  Jan 2008 - now

  Esthetician

  Experienced Licensed Esthetician who employs strong business, sales and customer service skills to meet spa goals andexceed client expectations. I am a specialized skin therapist skilled in diverse facial treatments such asmicrodermabrasion, anti-aging, glycolic and salicylic peels. I am a skilled in cosmetic application and body and facialwaxing. I offer exemplary service and progressive medical spa techniques. I am a personable and punctual employee.Educated clients on skin care procedures and products. Maintained appropriate decorum andprofessionalism at all times.Sold salon-exclusive skin care products and encouraged service upgrades.Handles all full body waxing clients.Trained new staff on the range of spa services offered.Learned new techniques, including the complete chemical peel process.Pursued continuing education to learn new advances in skin condition treatments.Conducted private client consultations.Maintained rigorous standards of sanitation and sterilization as directed by law and the spa's policies andprocedures.Meticulously maintained spa appearance and cleanliness. Show less

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  Concord Management-Concord Rents

  Sept 2014 - now

  ● Responsible for the same duties as the Community Director in all aspects of daily operations. Responsible for the processing of new LIHTC leases, lease renewals and re-certification, accounting, reporting, resident services, and retention activity, and achievement of financial goals.Collect and post rents, assessing late fees and issuing late notices as required. Contact residents personally and through written notices to investigate and resolve delinquency issues. Set up payment plans as required to collect past due amounts. Send delinquent files to attorney for eviction in accordance with policy and procedure requirements. Participate in or assist with attorney stipulation process as directed.Inspect apartment homes upon vacancy to determine compliance with requirements for deposit refunds or charges to be assessed for damage or condition of unit, or for early lease termination. Document inspection results and charges and submit deposit disposition for processing.Generate and review a wide range of reports to track and resolve outstanding issues relating to rent payments, rent or sewer/water delinquencies, outstanding service requests, scheduled move-ins and move-outs, compliance, maintenance status of vacant apartment homes, and operational issues. Check and respond to emails concerning any range of management issues.Responsible for all aspects of leasing and marketing to prospective residents.Work with new residents to process documentation prior to move-in. Process signing of lease and addenda, explain surety bond requirements, provide handbook, explain rules and regulations, provide resident orientation including walk-through, gate access device and secure rents and deposits due. Respond as directed for Community Director. Assign, instruct and direct the work of assigned staff. Provide training and guidance related to processes, procedures, goal, and standards. Show less

  • Senior Community Director|Multi-Site Properties|Compliance Specialist|Human Resource Specialist

    Feb 2016 - now

  • Community Director

    Jun 2015 - Feb 2016

  • Assistant Community Director

    Sept 2014 - Jun 2015