Amy Vanderheiden

Experience

• 

  Iowa Army National Guard, Co. B, 234th Signal Bn.

  Jan 1987 - Jan 1993

  Sergeant E-5 Team Chief of a radio switchboard van with an Honorable Discharge

  • Supervised a team to establish communication for subscribers by using radios, switchboards, antennas and cables.• Trained new recruits to prepare them for Basic Training• Assisted fellow comrades to maintained annual physical fitness and weapons qualifications.

• 

  Thermomass

  May 1993 - Mar 2019

  • Managed all technical services activities, for multiple products and projects.• Analyzed and interpreted blueprints, contract documents and specifications to assist on estimates, detailing, thermal analysis, and drafting.• Checked all drafting and final design package for completeness and accuracy prior to release to production and customer.• Insured the use of the products, applications, and production of the different manufactured systems was matching the purchase and work order.• Served as a liaison between technical services, sales and production for multiple projects during all phases to achieve company-wide milestones and customer satisfaction.• Effectively provided technical training and support to customers, including architects, engineers, contractors, sales representatives, distributors and coworkers within the company.• Confidently made decisions, collaborated with other management leaders, and delegated tasks.Experience working with a variety of office software applications, including Microsoft Office ( Outlook, Excel, Word, OneNote, and PowerPoint), AutoCAD, CNC, CADCode, Microsoft AX, Folio, Sales Force, and Adobe Acrobat. Show less

  • Technical Services Manager

    May 1993 - Mar 2019

  • Technical Services Manager

    May 1993 - Mar 2019
• 

  Seven Oaks Recreation

  Jan 2004 - Jan 2013

  Bartender & Food Service

  • Greeted customers, served beverage and helped manage public and private events and parties. • Experience working with a variety of retail equipment including cash register, POS register, and credit card machine.

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  Swan Creek Cabinet Company

  Jul 2020 - now

  Shop Scheduler Coordinator