Jennefer Rivera

Experience

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  Lockheed Martin

  Sept 1999 - Jan 2003

  Data Analyst (Intern)
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  Citizens Bank

  Jul 2003 - Jan 2006

  B2B sales
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  Original Philly Cheesesteak Co.

  Aug 2006 - Apr 2012

  Human Resources & Risk Control Supervisor

  My hands-on role, requiring skills in both tactical and strategic Human Resources allowed me to the success in the position that requires experience as an HR Business Partner. Recruiting- Application & Resume Review, staffing firms, Job Fairs, work with W2W programs and job placement job developers.Unemployment Compensation Claims- Attending hearings, review and supply.Employee Relation and Retention- Assist all employees in training and orientation., Filing all required company forms and state mandated documents. Problem solve, active listing and record keeping for both investigation, complaints and result resolution. Safety Risk Control management- Assist the Director of Operations with safety hazard audits and OHSA record keeping. Train all new members on safety, provide safety meetings, create a safety team and program that will allow all the employees to stay engaged while staying safe in the work place.Payroll- Review and correct ADP software time and attendance for both Union and non Union employees.Union Contract and Union Labor Management involvement Show less

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  TJX

  Nov 2011 - Jul 2013

  Human Resources Specialist

  Ensuring the successful execution of all HR initiatives Providing HR support in the areas of development & coaching for general warehouse employees, performance management, workplace investigations, develop programs; and driving selection and retention strategies.Influencing management decisions, delivering pro-active advice and counsel to leaders, while maintaining integrity with HR policy and practice and seeking creative solutions to problems byidentifying and addressing employee relations issues promptly. My hands-on role, requiring skills in both tactical and strategic Human Resources allowed me to the success in the position that requires experience as an HR Business Partner to supervisors and employees. Overtime I have built a track record of excellent judgment, strategic thinking, influencing skills, and results orientation. Critical to this role were all the capability to gain the trust and respect of executive leadership and employees while pursuing positive organizational goals and objectives, I had the ability to effectively engage and collaborate with both HR business partners at corporate office, for an HR Policy Manual project. Worked with COE staff at multiple sites.My Excellent interpersonal skills and ability Provided a long term build relationships with executive leadership and became a valued resource to achieve business objectives. Learning to have excellent problem solving skills and judgment has enabled me the ability to maintain company and employee confidentiality and handle sensitive proprietary information in an appropriate manner. Show less

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  Sabre Systems Inc.

  Dec 2013 - Jan 2017

  HR Administrator

  Offer Letter and Compensation Management- Review applications, resumes, and background checks. Create the offer letter using Sabre template. Enter offer letter into HRsmart system for candidate review and acceptance. Assign compensation grades matching cost of living; Administrative salary structure; Technical salary structure; matching and reviewing job descriptions and pair with grades and salary. In charge of assigning U.S. Department of Labor Employment Standards Administration Wage and Hours also known as SCA- The Service Contract Act wage determination.Background Checks- Process background checks by sending to our third party vendor, review the content of the background check and determine result. Process fair credit reporting, and rescind offer letter process. Responsible for rate and service codes in levels for background screens, review bill and send it for payment to our finance team. Leave Management- Responsible for the tracking and the distribution of leave paperwork for FMLA; Short- Term Disability; ADA, Military; Workers Compensation; Unemployment Compensation; and State Disability.Performance Appraisals- Track all performance appraisals for all regions, update ADP software with new year review information. Send a quarterly performance appraisals spreadsheet that includes late reviews, upcoming reviews, and current month reviews. Report Management- Responsible for generating reports using ADP software custom reporting tools. Manage a bi-weekly mySabre reports that provides managers with details information about each employee. Manage all state reports such as: US Occupational Employment Report, US Department of Labor Statistics Report and Unemployment Compensation Annual Report. Employment Verification- Review and process all request for employment verification which include: Social Services Request; Unemployment; Background Consent for Information; Mortgages and Landlord request; Employer request; Short-Term Disability request. Show less

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  Millwood, Inc. Packaging Supplies & Equipment

  Jan 2017 - Mar 2018

  Regional HR Manager-East Coast US

  Responsibilities: As a Regional HR Manager, I am responsible for overseeing four (4) locations within the East Coast. Each facility staffs approximately 200 hourly team members, four supervisors in each shift, and one exempt plant manager. My role includes managing all HRIS and talent management systems (ATS), employment law knowledge for each state, policy and procedures, OSHA recording, state reporting, unemployment, trainings. I have four direct reports, I oversee all daily work, host weekly meetings, and conduct/facilitate all on-site trainings. • Handle all Employee Relations for all four facilities • Works Compensations Claims and reviews with attorneys on a bi-monthly basis• Recruiting for all four facilities both hourly and salaried team members • Safety Trainings and Investigations.• All system audits for all 1-9,tax,and wage forms• Housekeeping and Pallet Inspection Audits • Performance and Terminations review and retention plans. Show less

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  REEF

  May 2018 - Sept 2020

  HR Business Partner- US NE, SE, and Central Locations
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  Advance Auto Parts

  Sept 2020 - Nov 2023

  Regional Human Resources Business Partner

  As the primary liaison with our Labor Attorney, I play a critical role in the preparation and renewal of the LiUNA collective bargaining agreement. My responsibilities include coordinating with operations managers, people partners, and leadership to establish alignment on negotiation strategies and objectives.- Serve as the liaison for Advance Auto Parts, addressing all grievances and last chance agreements. This includes drafting, presenting, and finalizing briefs in collaboration with our Labor Attorney. - Develop and enhance standardized practices, processes, and documentation across the company to ensure consistency and efficiency.- Ensure legal compliance by thoroughly reviewing federal, state, and local regulatory requirements, and effectively communicating these requirements to our HR team and operational partners.- Manage union contracts while fostering positive relationships with union leadership and representatives to facilitate constructive dialogue.- Provide strategic recommendations and support to operations managers, regional leadership, and the training department regarding potential labor disputes, strikes, work stoppages, and other collective activities. This includes advising on effective resolution strategies, security considerations, employee concerns, and media/public relations implications.- Oversee HR functions across multiple regions in the Northeast, including Connecticut, Maine, Pennsylvania, and West Virginia, ensuring alignment with organizational goals.- Conduct employee relations investigations and support organizational restructuring initiatives to enhance workforce effectiveness. Show less

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  Just Born, Inc.

  Nov 2023 - Jan 2025

  Sr. Labor Relations

  During my time at Just Born, I played a pivotal role in supporting the Operations teams by fostering team collaboration, enhancing understanding of the Collective Agreement, and providing guidance on various employee matters. I led and managed several key projects, including the introduction of a Whistleblower system in collaboration with HR Acuity. This involved overseeing the development of all validation work and associated policies. I also spearheaded the compliance project for the company handbooks, ensuring alignment with both local and U.S. policies. This project required a thorough review of vendors to ensure their support for our compliance initiatives.In addition, I managed all investigations related to employee relations issues and led Labor Meetings with the Union. My collaboration with the Union and my Labor team was instrumental in providing support to our associates. Furthermore, I worked closely with IT, Finance, and Operations to ensure that all company goals were effectively captured and targeted, contributing to the overall success of the organization. Show less