Ankur Kumar Garg

Ankur Kumar Garg

Business Excellence

Followers of Ankur Kumar Garg8000 followers
location of Ankur Kumar GargDelhi, India

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  • Timeline

  • Skills

    Allyship
    BPO
    Business Analysis
    Business Process Improvement
    Business Process Outsourcing (BPO)
    Business Strategy
    Change Management
    Client Counseling
    Client Relations
    Customer Satisfaction
    Deming award
    Digital Transformation
    Diversity & Inclusion
    Efqm
    EFQM Excellence Model
    Employee Learning & Development
    Interpersonal Communication
    Investor Presentations
    ITIL
    IT Service Management
    Leadership
    Lean Processes
    MBNQA
    Microsoft Excel
    Microsoft Project
    Presentations
    Presentation Skills
    Process Improvement
    Project Management
    Quality Assurance
    Service-Level Agreements (SLA)
    Service Delivery
    SLA
    SQL
    Strategic Human Resource Planning
    Strategic Leadership
    Strategic Planning
    Strategy
    Team Leadership
    Team Management
    Team Motivation
    Training Leadership
    Transition Management
    Troubleshooting
    Vendor Management
    Workforce Management
  • About me

    With 16+ years of driving transformation across industries, I specialize in deploying Business Excellence frameworks (EFQM, MBNQA, Deming), Corporate and Business Strategy Management, Change Management, Agile, Six Sigma (DMAIC, DMADV, IDOV), and LEAN systems. As a Certified EFQM Advisor, Assessor & Trainer, I empower organizations to achieve global recognition through excellence and strategic clarity. My passion for statistics and problem-solving fuels my journey, complemented by academic credentials in B-Tech and MBA. I proudly serve as visiting faculty at India’s premier B-Schools (IIMs, IITs, FMS, DU), shaping future leaders. Let’s connect if you believe excellence is not a destination, but a discipline.

  • Education

    • Automation Anywhere

      -
      Certified Advanced RPA Professional
    • Uttar Pradesh Technical University

      2004 - 2008
      Bachelor of Engineering (BE) Electronics and Communications Engineering A
    • Sikkim Manipal University, Gangtok

      2014 - 2016
      Master of Business Administration - MBA Finance & Marketing
  • Experience

    • Genpact

      Mar 2009 - Oct 2013
      Business Excellence
    • R Systems

      Nov 2013 - Jul 2016
      Team Leader - Business Excellence
    • KPMG India

      Aug 2016 - Jul 2018
      Assistant Manager - BE Transformation
    • Sun Life

      Jul 2018 - Dec 2019
      Manager - Business Excellence - Asia Center
    • KPMG India

      Jan 2020 - Apr 2023
      Associate Director - Business Excellence & Learning Services
    • Grant Thornton Bharat LLP

      Apr 2023 - now
      Associate Director
  • Licenses & Certifications

    • Change Management (People & Change)

      KPMG India
    • EFQM Certified Trainer - EFQM Assessor Training

      EFQM
      Jan 2022
      View certificate certificate
    • Diploma in Change Management

      Alison
      Jun 2023
    • EFQM Certified Advisor

      EFQM
      Jan 2022
      View certificate certificate
    • LEAN Six Sigma

      Indian Statistical Institute (ISI), New Delhi
      Nov 2013
    • EFQM Assessor Certified

      EFQM
      Jan 2022
      View certificate certificate