
Ankur Kumar Garg
Business Excellence

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Connect with Ankur Kumar Garg to Send Message
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Skills
AllyshipBPOBusiness AnalysisBusiness Process ImprovementBusiness Process Outsourcing (BPO)Business StrategyChange ManagementClient CounselingClient RelationsCustomer SatisfactionDeming awardDigital TransformationDiversity & InclusionEfqmEFQM Excellence ModelEmployee Learning & DevelopmentInterpersonal CommunicationInvestor PresentationsITILIT Service ManagementLeadershipLean ProcessesMBNQAMicrosoft ExcelMicrosoft ProjectPresentationsPresentation SkillsProcess ImprovementProject ManagementQuality AssuranceService-Level Agreements (SLA)Service DeliverySLASQLStrategic Human Resource PlanningStrategic LeadershipStrategic PlanningStrategyTeam LeadershipTeam ManagementTeam MotivationTraining LeadershipTransition ManagementTroubleshootingVendor ManagementWorkforce ManagementAbout me
With 16+ years of driving transformation across industries, I specialize in deploying Business Excellence frameworks (EFQM, MBNQA, Deming), Corporate and Business Strategy Management, Change Management, Agile, Six Sigma (DMAIC, DMADV, IDOV), and LEAN systems. As a Certified EFQM Advisor, Assessor & Trainer, I empower organizations to achieve global recognition through excellence and strategic clarity. My passion for statistics and problem-solving fuels my journey, complemented by academic credentials in B-Tech and MBA. I proudly serve as visiting faculty at India’s premier B-Schools (IIMs, IITs, FMS, DU), shaping future leaders. Let’s connect if you believe excellence is not a destination, but a discipline.
Education

Automation Anywhere
-Certified Advanced RPA Professional
Uttar Pradesh Technical University
2004 - 2008Bachelor of Engineering (BE) Electronics and Communications Engineering A
Sikkim Manipal University, Gangtok
2014 - 2016Master of Business Administration - MBA Finance & Marketing
Experience

Genpact
Mar 2009 - Oct 2013Business Excellence
R Systems
Nov 2013 - Jul 2016Team Leader - Business Excellence
KPMG India
Aug 2016 - Jul 2018Assistant Manager - BE Transformation
Sun Life
Jul 2018 - Dec 2019Manager - Business Excellence - Asia Center
KPMG India
Jan 2020 - Apr 2023Associate Director - Business Excellence & Learning Services
Grant Thornton Bharat LLP
Apr 2023 - nowAssociate Director
Licenses & Certifications

Change Management (People & Change)
KPMG India- View certificate

EFQM Certified Trainer - EFQM Assessor Training
EFQMJan 2022 
Diploma in Change Management
AlisonJun 2023- View certificate

EFQM Certified Advisor
EFQMJan 2022 %2C%20New%20Delhi.webp)
LEAN Six Sigma
Indian Statistical Institute (ISI), New DelhiNov 2013- View certificate

EFQM Assessor Certified
EFQMJan 2022
Languages
- enEnglish
- hiHindi
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