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Minna Vanhanen

Minna Vanhanen

Waitress

Followers of Minna Vanhanen364 followers
location of Minna VanhanenFinland

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  • Timeline

  • About me

    Sales Assistant at Solarigo Systems | BBA & BHM

  • Education

    • Lahden Kansalaisopisto

      2003 - 2004
      Core studies Puheviestintä / Communication

      The studies included much performing practice. We took courses at the Open University of Helsinki and Jyväskylä.

    • JAMK University of Applied Sciences

      2019 - 2022
      International Business

      Student exchange at the University of Alicante in spring semester 2022.Core studies included an introduction to economics, research and development, marketing, finance, management, communication skills, and lifelong learning skills. After core studies, I chose the academic track of Economics of Internationalisation and Competitiveness. My thesis topic was "How to resolve tensions between economic and social value creation."Studying language was English.

    • University of Jyväskylä

      2023 -
      Master of Business Administration - MBA International Business

    • GRADIA Jyväskylä Educational Consortium

      2013 - 2014
      Bartender

      Studies included bar service, cocktail mixology, management skills and entrepreneurship skills.

    • Lapland University of Applied Sciences

      2006 - 2010
      Bachelor of Hospitality Management Restaurant and Hotel Industry Management

      Activities and Societies: International tutor in 2007-2008. I started my studies at Laurea University of Applied Sciences in 2006 and completed 120 credits. In 2008, I moved to Rovaniemi and completed my studies at Rovaniemi University of Applied Sciences.My studies included management, marketing, event planning, accounting, competence in a service network, and HR management.

  • Experience

    • Ylläsravintolat, Ravintola Santa Fé, Enjoy, Adecco, Active People, Ski-Bar Aurinkopaikka

      Mar 2005 - Apr 2010
      Waitress

      Working mainly as a waitress and a bartender in many restaurants and events in Finland. I worked for different employers in Helsinki metropolitan area, Oulu and Rovaniemi, and in Levi, Ruka, and Ylläs ski resorts. During this time I did two practical training periods as a Hospitality Management student in the restaurant Santa Fé in Helsinki. After training, I deputized for the summer holidays of the shift managers.

    • SRY-Ravintolat Oy

      Feb 2010 - Apr 2010
      Shift Manager

      Workplace Bar Kaappi in Ylläs ski resort.Bar Kaappi opened in February 2010, and I had a chance to be involved. My tasks included - customer service - daily cash settlements - weekly orders - monthly inventory.

    • NoHo Partners

      Oct 2010 - Sept 2019

      Employer Dinnermax Oy, Bella Roma. Bella Roma opened in February 2016, and I was involved from the beginning.Workdays in Bella Roma were often busy and required constant prioritization of tasks and evaluation of the adequacy of staff.My tasks included - customer service and assisting customers with orders - team management - managing inventory- daily cash settlements- employee scheduling and recruiting- guiding practical trainees and new employees- addressing customer complaints- developing service processes- organizing events- doing social media marketing. Show less

      • Supervisor

        Jan 2016 - Sept 2019

      • Assistant Manager

        Apr 2013 - Dec 2015

      • Bar Waitress

        Oct 2010 - Mar 2013

    • Tana Oy

      Apr 2021 - Dec 2021
      Office Assistant trainee

      I worked as a trainee in the Business Support team. At Tana, I got familiar with CRM and ERP softwares and became more proficient in using Office 365 tools. I got in touch with how their waste processing machines are planned, marketed, and sold. My team handled, e.g., machine order processing, shipments, invoicing, and HR matters.Tana was also the case company for my thesis, "Resolving the tensions between economic and shared value creation in the global value chain."My tasks included - replying to and forwarding emails- checking payment reminders- sending packages- updating machine file information and CRM- answering the switchboard- preparing documents for sales and shipping Show less

    • Solarigo Systems Oy

      Nov 2022 - now
      Sales Assistant

      Solarigo sells solar power solutions for companies. Sales Assistant is a new role in the company. My first goal is to help the sales team to focus more on customers and make more sales.

  • Licenses & Certifications

    • Fundamentals of digital marketing

      Google Digital Garage
      Sept 2022
      View certificate certificate

    • WSET Level 2 Award in Wines and Spirits

      JAMK University of Applied Sciences
      Nov 2016

    • Certification in Global Innovation Competition

      JAMK University of Applied Sciences
      Feb 2020

  • Volunteer Experience

    • Chairperson and member of the board

      Issued by Housing Company on May 2013
      Housing CompanyAssociated with Minna Vanhanen