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Alok Gupta

Alok Gupta

Change Manager/Service Lead

Followers of Alok Gupta161 followers
location of Alok GuptaNoida, Uttar Pradesh, India

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  • Timeline

  • Skills

    Technical support
    Network administration
    Software installation
    Dhcp
    Laptops
    It operations
    Tcp/ip
    Hardware
    Help desk support
    Windows 7
    Windows xp pro
    Active directory
    Vpn
    Windows xp
    Vmware infrastructure
    Server administration
    Sccm
    Remote desktop
    Service desk
    Team management
    Change management
    It service management
    Remote troubleshooting

  • About me

    A skilled Technical support engineer having professional experience in different industries including BPO & Insurance. Job profile has been providing IT Infrastructure support, system and network administration as per organizational requirements in regards to their SLA with dedication & proficiency.

  • Education

    • St.Xavier School Panchkula

      1989 - 1996
      10th

    • Vinayaka Mission's Research Foundation - University

      2005 - 2007
      Bachelor’s Degree

  • Experience

    • Coforge

      Dec 2021 - now
      Change Manager/Service Lead

  • Licenses & Certifications

    • Microsoft Certified Identity and Access Administrator Associate

      Microsoft
      May 2022

    • ITIL Foundation Level

      PeopleCert
      Mar 2023

    • Microsoft 365 Certified Enterprise Administrator Expert

      Microsoft
      May 2022