Miriam Clapp

Experience

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  Sweet Home Gelato

  May 2019 - Aug 2020

  Scooper and Cashier

  -Provided excellent service to customers by carrying out shop duties and addressing individual customer needs-Collaborated with other employees to sell over $6000 worth of product on busy days-Worked at the cash register and handled cash and credit card transactions

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  St. Olaf College

  Feb 2021 - May 2021

  Co-Creating Facilitator

  -Facilitated groups of 15 to 20 people in discussion about topics of diversity, equity, and inclusion at St. Olaf College-Collaborated with a co-facilitator to actively listen to participants, guide discussion, and take detailed notes-Received training in discussion facilitation, intercultural awareness, and active listening

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  Chicago Electric Boat Company

  May 2021 - Aug 2021

  Office Staff and Crew Member

  -Successfully completed administrative tasks such as responding to customer emails and answering phone calls-Prepared boats for rental by cleaning, sanitizing, and sweeping to ensure a quality customer experience-Independently facilitated customer experience from check-in to boat boarding and disembarking process

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  St. Olaf College

  Sept 2021 - May 2024

  - Graded student programming assignments - Hosted TA office hour sessions to provide individualized support related to course content to students -Attended introductory econometrics class and lesson planned tri-weekly help sessions to provide additional support for students in the class-Proactively collaborated with class professor to ensure help session content aligned with course goals and objectives -Collaborated with two co-leaders to welcome incoming students to campus -Effectively taught bi-weekly information sessions introducing students to college resources-Individually connected with incoming students and communicated with faculty partner-Mental health first aid certified (9/3/2021-9/4/2024) -Independently prepared and led weekly TA sessions with 15-20 students reviewing course content -Graded weekly student work -Successfully organized and communicated logistics of major concerts such as creating a detailed schedule for concert day, mobilizing up to 50 volunteers, and facilitating packing and moving of equipment -Communicated with 5 other student ensemble managers and the Philharmonia conductor to coordinate important weekly rehearsal and concert setup logistics

  • Teaching Assistant - Macroeconomic Theory

    Feb 2024 - May 2024

  • Supplemental Instruction (SI) Leader

    Feb 2023 - Jan 2024

  • SOAR Peer Leader

    Sept 2021 - May 2023

  • Teaching Assistant - Introduction to Economics

    Feb 2022 - May 2022

  • Student Manager, St. Olaf Philharmonia

    Sept 2021 - May 2022
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  Slingwave

  Jun 2022 - Aug 2022

  Analytics and Insights Intern

  -Created data visualizations in R and Google Sheets to deliver an analysis of client's promotional advertising campaigns using ETL processes to aggregate, structure, and extract insights from Google Ads -Recommended and prioritized new portal features with stakeholders to improve interface for current and future clients and internal users, and created comprehensive portal documentation to streamline onboarding process-Generated $500,000 in contract revenue and retained customers by delivering performance insights for clients and collecting data weekly across paid-media platforms Show less

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  West Monroe

  Jun 2023 - Aug 2023

  Consumer and Industrial Products Intern

  -Leveraged Alteryx, Think-Cell, and Tableau to analyze and visualize large datasets for client baselining activities-Synthesized findings from over 15 stakeholder interviews to identify pain points and opportunity areas to overhaul a manufacturer's data and analytics capabilities

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  Viking Arm Medical

  Jan 2024 - Jan 2024

  Norway Innovation Scholar

  -Collaborated with a four student team to report on the medical benefits and market opportunities for recently invented medical device at a Norwegian biomedical startup company-Analyzed the competitive landscape and proposed sales model to determine US market entry approach and delivered findings to CEO and technical director in presentation and 60 page report