Jameson Phillips

Experience

• 

  Terrys automotive

  Jun 2010 - Jan 2015

  Auto mechanic

  I served as shop foreman, and lead tech for Terry's Automotive during my tenure here. I had previously worked at this location as a master technician early in my career. I worked on all makes and models, including small gasoline powered cars and trucks, hybrid powertrain vehicles, and medium to large diesel powered trucks and machinery.

• 

  Kia Motors America

  Jan 2015 - now

  I am a Field Technical Specialist for Kia Motors America. My primary role is Techline, and Consumer Affairs case escalations requiring technical expertise and precision diagnostics. I can also be asked to assist in legal matters regarding litigation, as well as product liability inspections. I visit dealerships in the Western Region, and have traveled into others regions of the United States to assist my counterparts. I am a techline representative for the service product quality department at Kia Motors America. I provide dealership network technical advice, and service and parts information to Kia Dealership Service Departments to aid in repair and service of customer vehicles. I also provide warranty operation pre-authorizations for specific repair operations.

  • Field Technical Specialist

    Jun 2018 - now

  • Product Quality Techline Representative

    Jan 2015 - Jun 2018