Osama Tolba

Experience

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  AMIT Learning

  Jun 2017 - Oct 2017

  Trainee

  Full embedded systems diploma:-C programming -Embedded C-Computer Architecture -interfacing with micro controllers-ARM Cortex M4

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  Telecom Egypt

  Jul 2017 - Jul 2017

  Trainee

  -Architecture of the subscriber’s network, stages of joint line installation, field subscriber installations.-Introduction to optical fiber, optical fiber measurements and splicing.

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  Information Technology Institute (ITI)

  Jan 2020 - Apr 2020

  Information Security Analyst

  Security Operation Center (SOC) track,First on my track.

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  Silicon Mind

  Mar 2020 - Feb 2021

  System Administrator

  - Designing, Implementing and Administrating Customer Core Network, Servers,Surveillance, IP telephony solutions.- Manage and monitor all installed systems and infrastructure.- Proactively ensure the highest levels of systems and infrastructure availability.- Maintain security, backup, and redundancy strategies.- Participate in the design of information and operational support systems.- Providing remote and onsite support to clients.- Implementation and support of Vsphere 6.5 On-site cloud.- Implementation and support of Microsoft Active Directory environment including (Radiusserver, WSUS, WDS, DNS, DFS, Group polices, ….)- Installing, configuring, troubleshooting and managing Linux distribution (RHEL7, CentOS).- Hosting webserver using Apache, load balancing between them using HA-proxy. - Automate tasks using ansible playbook.- Utilizing version control system (Git). Show less

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  Raya Information Technology

  Feb 2021 - Jul 2023

  ITOM & APM Senior Consultant

   Prepare architecture design, documentation and presentation for monitoring and automation solutions. Deliver POC and POV to new customers by collaborating with Sales team. Implementation & configuration of AppDynamics & Micro Focus (ITOM & APM) & Patch management solutions. Provide training and Handover session to the customer NOC team. Maintenance of solutions by providing daily support, troubleshooting, health check and regular assessment to ensure stability and maximum business value. Perform upgrades and migrations to keep customers up to latest versions and technologies. Closing the deal with the customer and providing the implementation and configuration document.--- Solutions: o IT Operation Management (HPE/MicroFocus: SIS - OBM - OO - OBA - uCMDB – NOM – NA - BVD – DCA – OPTIC – CO).o Capacity Management (Cisco Workload Optimization Manager).o Data Center Automation (Ivanti Patch Management) and (Zenworks Patch Management).o Application Performance Management (HPE/MicroFocus: APM – BPM).o Application Performance Management (Cisco: AppDynamics). Show less

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  SDAIA | سدايا

  Jan 2022 - Jul 2023

  ITOM Senior Consultant

   Implementation & configuration of Micro Focus ITOM solutions. Prepare architecture design and presentation for the new customers. Preparing the onboarding for DEEM customers.--- Solutions: o OpenText/MicroFocus (SiS – OBM - BVD - OBA - uCMDB – NOM - NA - CO).

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  Advanced Computer Technology (ACT)

  Jul 2023 - Jun 2024

  ITOM & APM Expert Consultant | Presales

   Prepare architecture design, documentation and presentation for monitoring and automation solutions. Responsible for presales activities. Responsible for demonstration and presenting our solution to the customer. Preparing the technical proposal and working with the sales team on the financial offer. Deliver POC and POV to new customers. Represent the Company at ACT-Cisco Events and preparing technology days for the customers. Deliver training and hands-on experience to the team. Implementation & configuration of Micro Focus (ITOM & APM) & Patch management solutions. Provide training and Handover sessions to the customer NOC team. Maintenance of solutions by providing daily support, troubleshooting, health check and regular assessmentto ensure stability and maximum business value. Closing the deal with the customer and providing the implementation and configuration document.--- Solutions:o OpenText/MicroFocus (OPTIC – OBM - BVD – SiS - DCA - OBA - uCMDB – NOM - NA –CO, SMAX, AMX).o Cisco Full Stack Observability (FSO) including: AppDynamics, Thousand Eyes, Intersight.o Cisco AppDynamics (APM) Show less