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Markus Potts

Markus Potts

Followers of Markus Potts824 followers
location of Markus PottsMidlothian, Virginia, United States

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  • Timeline

  • About me

    Sr. Manager - Infrastructure and Operations

  • Education

    • DeVry Institute of Technology

      1996 - 1999
      Electronics Engineering Technology

      Activities and Societies: IEEE

    • Gentry High School

      1993 - 1996
      Diploma

    • Virginia Tech

      2010 - 2012
      Masters of Information Technology -Software Development, Decision Support Systems, Information Systems Design, Business Management

      Software Development, Decision Support Systems, Information Systems Design, Business Management

  • Experience

    • Sprint

      Jun 1999 - Apr 2005

      • NOC Technical Analyst II

        May 2001 - Apr 2005

      • NOC Technical Analyst I

        Jun 1999 - May 2001

    • AT&T

      Apr 2005 - Nov 2007
      Network Engineer / Integration Manager

    • Wellpoint Anthem

      Aug 2006 - May 2013
      Sr. Systems Analyst - Infrastructure, Network, IT Operations

    • UnitedHealth Group

      May 2013 - Jul 2017
      Infrastructure Operations Support Manager

    • Anthem, Inc.

      Jul 2017 - Jul 2020
      Sr. Technology Manager

    • IBM

      Jul 2020 - Sept 2021
      Technology Operations Manager

    • Kyndryl

      Sept 2021 - Apr 2022
      Sr. Manager - Global Service Management Operations (Incident, Problem, and Change)

    • Healthfirst

      Apr 2022 - now
      Sr. Manager System Administration and Monitoring

  • Licenses & Certifications

    • Associate IT Project Management Certification

      George Washington University

    • ITIL v3 Foundation

      Jun 2012

    • Cisco Certified Network Associate (CCNA)

      Cisco
      Jun 2001

    • SAFe Agilist Certification Certification

      Scaled Agile, Inc.
      Oct 2019

  • Volunteer Experience

    • Head Coach

      Issued by Chesterfield Basketball League
      Chesterfield Basketball LeagueAssociated with Markus Potts

    • Participant

      Issued by Childrens Hospital Richmond on Jul 2012
      Childrens Hospital RichmondAssociated with Markus Potts

    • Participant

      Issued by Watch D.O.G.S (Dads of Great Students) on Sept 2013
      Watch D.O.G.S (Dads of Great Students)Associated with Markus Potts

    • Mentor

      Issued by Faith and Family Center on Oct 2019
      Faith and Family CenterAssociated with Markus Potts