Jan Win Sunny

Experience

• 

  Federal Bank

  Nov 2014 - May 2017

  Clerk

  Handling and making decisions regarding daily activities relating to Banking process, Cash Management & Clearing in compliance with operational procedures and regulatory controls.▪ Selling Retail Banking Products such as Saving Accounts, Current Accounts & Term Deposits.▪ Reviewing daily accounts opened and ensuring accounts are in ‘active’ status.▪ Ensuring customer satisfaction by providing superior service delivery and achieving service quality norms.▪ Monitoring, Managing and Resolving all customer complaints, investigations and requests that originate in branch.▪ Handling escalation cases and request and providing corresponding updates to Branch Manager ▪ Cross selling of Third Party Products such as Life & Health Insurance, SIP & Mutual Funds.▪ Providing training to Management Trainees in the branch.▪ Documentation and various data entry processes for Retail Loans and Account openings Show less

• 

  I-lend

  Apr 2018 - May 2018

  Credit and Risk Analyst intern

  Documented the risk management policy for the company ensuring the business follows a regulatory framework

• 

  Larsen & Toubro

  May 2019 - Apr 2023

  Responsible for institutionalising Enterprise Risk Management framework and process across the Strategic Business Groups/Units of Water Infrastructure Projects Undertaking digital transformation and process improvement initiatives in the EPC projects to enhance productivity by optimising cost, ensuring safe environment and highest standard of quality in water supply projects

  • Risk Officer

    Oct 2021 - Apr 2023

  • Assistant Manager Operations

    May 2019 - Apr 2023
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  Protiviti

  Aug 2023 - Feb 2024

  Manager Enterprise Risk Services

  Deployed on secondment to a public transportation company and a government entity in Riyadh- Gap assessment of existing ERM framework- Development of risk registers for technical and support functions through risk identification, evaluation and proposing mitigation plans for critical risks- Defining KRIs for the top risks for the organisation

• 

  Protiviti

  May 2024 - Aug 2024

  Engaged with leading global real estate player and a sustainable city developer in UAE for executing the following deliverables on a secondment basis:-- Maturity assessment of the ERM function benchmarking to the international ERM Frameworks like ISO 31000:2018 and COSO.- Developed a 3 to 5 year roadmap or strategy based on the maturity assessment results- Prepared Risk Management Policy and Procedure aligned to ISO 31000:2018 standards- Developed High level Risk Appetitte Statement and Risk Assessment Criteria to rate the enterprise level risks Show less

  • Manager - Internal Audit and Financial Advisory

    Apr 2023 - Aug 2024

  • Enterprise Risk Manager

    May 2024 - Jul 2024
• 

  Arcadis

  Sept 2024 - now

  Risk Manager

  Providing risk management services to mobility business groups across UK and Europe regions