David Piro

Experience

• 

  Chili's

  Oct 1996 - Apr 2005

  General Manager, Equity Partner

  General ManagerFull operating responsibility for a high-volume, high-profile Chili’s restaurant in The Woodlands, Texas.• Improved profitability in a high-volume, good-performing restaurant. Analyzed the performance metrics; examined schedules on an hour-by-hour basis to ensure optimal ratios; worked with the kitchen staff and focused on portion control and waste reduction. Created a culture of excellence among the staff members. Result: Small improvements led to significant profit increases: Improved overall profits by an average of 4 to 6 percentage points per month. • Improved volume and profitability at an off-site catering operation. Refined the operation by updating the menu and restructuring pricing to achieve higher volume, and better margins; worked with staff to trim inventory levels and minimize waste; generated sales through special, event-related promotions: improved training levels and supervision quality for the catering staff; and negotiated more effective signage. Result: Improved overall profitability, and leveraged the catering activity as a marketing vehicle to promote sales at our nearby, freestanding restaurant.Assistant General ManagerPromoted to Assistant General Manager and reassigned to Houston to revitalize an underperforming facility.• Improved customer service levels. Hand-picked a group of Bartenders and Waiters and created a Training Team. Developed and implemented an aggressive training program to improve the quality of service and the conformity to corporate standards. Result: Improved employee morale, improved customer feedback levels and elevated the enthusiasm level of the employees.• Developed and led an area-wide Profit Improvement Team. Conducted weekly meetings and training sessions with the staff from the area Chili’s and worked with each store’s management team to help them focus on the key areas that drive profitability. Show less

• 

  Lonestar Franchise Group LLC

  Jan 2005 - Jul 2006

  General Manager, Equity Partner

  Partnered with a group of investors on a startup of a franchise restaurant venture.• Developed a business plan and leveraged the model to acquire funding from investors and a bank president. We negotiated a site and lease, designed strategic sales and marketing plan, created financial budgets, sourced equipment and staffed and opened the restaurant. Gained access to 20% investment from investors and SBA loan from the bank. Secured a ground lease with the highest population density, and median target income. Result: Delivered the lowest cost construction in the 30-store franchise system. Show less

• 

  BJ's Restaurants, Inc.

  Apr 2006 - May 2009

  Area Director

  Full P&L leadership for a $40 million 7-store operation, employing 800 staff members, in Dallas, San Antonio, Austin and Temple, Texas. Grew the area stores into the top 5% (82 stores nationwide) in profitability and sales growth.• Took over the management of four BJ’s restaurants and led them from good operations to great operations. Focused on building a committed, high-energy, accountable team in each restaurant. Trained the managers and staff in all aspects of BJ’s systems, policies, and guidelines of expectations. Result: Led the internal audit scores from the mid-to-low 60’s, to the mid-to-high 90’s and drove the bar operation to the number one ranking in the company.• Developed a high-performing, loyal, and highly motivated team. Created an environment of cooperation by being open and honest about expectations. Worked closely with the management teams and coached them develop their own staffs as well. Focused my efforts on instilling a success expectation among all staff members. Result: Consistently rated among the top Area Directors in the annual employee review and feedback reports. Show less

• 

  Hines

  Aug 2009 - now

  For the past 6 years, David has been involved in the management of over 1.7 million square feet of Class A+ office space at One and Two Shell Plaza. David played an intrigal part in the largest lease renewal in the world (at the time) with the Shell Renewal. As a part of the renewal David managed over 60 million in renovations at Two Shell Plaza, achieved LEED Gold designation, and helped position the asset for disposition. David played an intrigal part in the disposition of both One and Two Shell Plaza and Hines' successful effort to retain management of both assests. David is currently working on over 21 million in renovations at Two Shell Plaza in an effort to re-brand and reposition the asset. He currently oversees 2.1 MM SF, 28 full-time employees, and is responsible for providing the day-to-day operations management at Chase Tower/Chase Center. This includes, maintaining professional and courteous relationships with tenants and over 50 contractors.*Directly responsible for the management of Chase Tower/Chase Center.*Project Manager on $60 Million in renovations: Elevator modernization, BMCS, Electrical Buss Riser, Security Renovations, Roof replacement, Full building window replacement, Facade replacements, full building restroom remodle,OAHU replacement, Building Signage replacement, Garage access control, stairwell handrail modification, & Boiler replacement.*Project Manager on $21 Million in renovations: Interior/Exterior Lobby renovations to include an expansion of the Lobby and facade replacement of the first 4 levels. Repositioning of the entrance, address change, and upgrade to finishes in the lobby, exterior, and tunnel. Show less

  • Senior Property Manager

    Feb 2020 - now

  • General Property Manager

    Aug 2009 - Feb 2020