Rahsaan Jones

Experience

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  US Army

  Apr 2018 - May 2020

  Army Instructor
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  New Horizons Computer Learning Centers

  Jul 2019 - Dec 2019

  Student
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  Insight Global

  May 2020 - Sept 2021

  + Provide Information Assurance support to the systems and users to ensure applicable military regulations, procedures, and policies are adhered to under guidance of Information Security System Manager(ISSM).+ Provide RMF support of government IT systems.+ Assist with the development, review, and modification of local Information Assurance (IA) related policies, procedures, and processes.+ Review security configurations, audit logs, and patch status of government systems.Assist with Tenant Security Plan (TSP) and ensuring devices are operated within the supported garrison TSP IAW regulations, policies and procedures.+ Develop system baseline, upgrades & innovations, policies & procedures and system documentation & regulations under cyber security aspects.+ Achieve successful Accreditation & Authorization to Operate (ATO) for identified systems.+ Perform cyber security and FISMA Compliance relevant system monitoring.+ Encrypt data transmissions through crypto hardware to conceal confidential information as it is being transmitted and to keep out tainted digital transfers. + Assists in development of plans to safeguard computer files against accidental or unauthorized modification, destruction, or disclosure and to meet emergency data processing needs. + Review violations of computer security procedures and discuss procedures with violators to ensure violations are not repeated. Show less +Troubleshoot, diagnose, document, & resolve technical issues surrounding Windows 7/10, MS Office, Email, Internet connections, & hardware/peripheral equipment.+Use ticketing system (HP Service Manager) to: document, track, & update the customer on the status of their device, & to ensure a timely resolution with documented status, communications, & results.+ Install hardware & Software, ensuring that inquiries & problems concerning computers, peripherals, & services are expeditiously resolved.+ Provided first and second level support for customer in office/over the phone (scheduled, recurring, & emergency support requests) during business hours & over-time.+ Deployment/Upgrade of computers in a corporate environment. Show less

  • Information Assurance Specialist

    Sept 2020 - Sept 2021

  • Field Service Technician

    May 2020 - Sept 2020
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  Naval Facilities Engineering Systems Command (NAVFAC)

  Sept 2021 - now

  IT Specialist (INFOSEC)