Jaswinder Tanwar

Experience

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  Sify Technologies Limited.

  May 2005 - Jan 2007

  NOC Engineer

  • Responsible for 99.9% Uptime of GPOP/NOC. Co-Author for Operation Manual of NOC operation.• Part of the Network Control Group, Sify Ltd., Chandigarh, handling NOC operations, for maintaining the well being of the whole network of Sify’s Network Operations Center at Chandigarh. Undertaking the troubleshooting of the network links for backbone connectivity, leased lines for corporate customers, wireless broadband solutions for Corporates, I-Ways.• Audit all the Base Stations in Chandigarh, Baddi, Patiala and Ambala.• Responsibilities included installation and configuration of different Modems, troubleshooting and configuration of Cisco 2500/3600/7200 routers, checking the connectivity of Leased Lines, Nailed ISDN Lines, RF Connectivity and Dial Up connectivity handling day-to-day calls related to VPN, BroadBand, Internet accesses and related to SMTP.• Handling & managing the connectivity solutions for 2000 broadband connections to homes through franchisees in these locations, 60 I-Ways in Chandigarh, Mohali, Panchkula and Patiala, 100 Corporate connected through Leased Lines/ISDN/RF connectivity & working with a team of field personnel for their trouble free operation.• Handling 8 BPO’s in Chandigarh, looking after their connectivity, backend support, monitoring and configuration of the VOIP gateways.• Key member in the shifting of our NOC to our new location.• Managing all the RF devices of Chandigarh, Punjab, H.P. & Haryana region.. Show less

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  Airtel

  Mar 2007 - Jan 2013

  Project Manager

  Managing SingTel, Verizon, BT, TATA accounts

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  Tata Communications Services (International) Pte. Ltd.

  Jan 2013 - May 2017

  Global Program Manager

  • Currently handling Ooredoo/Al Jazeera Global Media project as a part of Media Services Team.• Technical presentations to the customer about the solution & deliverables in the phased manner about the projects based on various WAN, VSaT, media services & advance MPLS technologies. • Responsible and accountable for the coordinated management of multiple related projects directed toward strategic business and other organizational objectives • Developing the customized project plans on the basis of various segments in the project & implementation timelines according to the project life cycle • Doing Risk Assessment at on all stages of project life cycle till the successfully closure of project • Build credibility, establish rapport, and maintain communication with stakeholders at multiple levels, including those external to the organization • Analyzing & designing the deliverables of various segments & their interoperability for the end to end project implementation. • Vendor negotiation over price, deliverables & delivery timelines. • Responsible for Complete & accurate order and solution details in system• Manage complete customer communication from order logging till final delivery including the project charter, communication plan, RACI matrix, Project tracker & reports etc.• Timely "interventions and escalation" on Jeopardy for corrective action• End to end delivery of projects from COF to LOC• Responsible for formal Order closure and billing trigger• Major Clients Handled: Nokia/HCL, Mott MacDonald, Di-Data/Weir, Neotel-ASPEN, Firstsource Solutions Limited, MTN, KPMG Global, TE Connectivity, TATA Steel Europe, CII etc. Show less

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  Tata Communications UK Ltd

  May 2017 - Mar 2021

  Senior Program Manager

  Experienced Senior Program Manager with a demonstrated history of working in the telecommunications industry in Europe, America, Middle east & Asia region. Skilled in Program Management ("PRINCE-2®" Registered Practitioner), Certified Scrum Master - CSM® Certificate Number- 14054683, People Management, Vendor Management, Business Support System (BSS), Management, Pre-sales, and Networking. Strong program and project management professional with a B.Tech. focused in Information Technology from Kurukshetra University. Currently working as a Senior Program Manager in TATA Communications UK Ltd London (UK) on Tier-2 (ICT) long term visa. Show less

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  Tata Communications

  Mar 2021 - now

  Senior Program Manager

  Key Responsibilities:• Media Projects Planning and Management (International Accounts):o Currently overseeing critical media projects, including Video Connect, Occasional Use (OU), Cloud Storage & Compute, Playout, OTT, CDN, VDN, and Satellite Downlink Channels Services across EMEA, America, and APAC regions.o Successfully deployed TATA Edge Cloud Storage and TATA media cloud computing infrastructure for Encompass Digital Media and upcoming clients.• Events and Vendor Management:o End-to-end management and delivery of sports and news events, handling connectivity, equipment, and on-site support.• Cloud and Telecom Infrastructure Deployment:o Provisioned a VM media cloud solution for a live entertainment platform, integrating it into the media ecosystem and video connect network.• Broadcast Services:o Delivered high-revenue contribution and distribution services to global broadcasters, ensuring signal pick-up and delivery via cable, satellite, and internet platforms.o Implemented a hybrid fiber and internet network for a rights holder, enabling live content distribution to consumers’ tablets and mobiles.• Digital Asset Management:o Implemented digital media asset management for a European Football League, streamlining content archiving.• Complex Relationship Management:o Successfully managed a tri-party relationship between Tata, Ooredoo, and Al Jazeera, addressing challenges and conflicting priorities.• Leadership and Contract Management:o Led the RFP stage, bespoke solutions development, and pre-sales process.o Played a pivotal role in securing contracts, including requirements elicitation and documentation.o Developed and implemented processes for a multi-product deployment within the business.• Team Leadership and Development:o Fostered a high-performance team culture.• Stakeholder Communication, Budget Management, Quality Assurance and Compliance, Continuous Improvement Show less