Dikeledi Mokone

Experience

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  Verimark (PTY) LTD

  Mar 2010 - Aug 2010

  Sales Rep

  • Outside and indoor promotions on new products• Demonstrations on new products on offer• Increase sales for the product in selected retail stores

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  Cell C

  Sept 2010 - Jan 2014

  Senior Sales Consultant

  • Using the CRM systems for activations and upgrades on clients accounts;• Booking on repairs and checking on the status of repairs booked;• Train new staff members at being best on their profession and the system• listening to customer requirements and presenting appropriately to make a sale;• Maintaining and developing relationships with existing customers in person and via telephone calls.• cold calling with prospect for new business;• responding to incoming email and phone enquiries;• acting as a contact between a company and its existing and potential markets;• negotiating the terms of an agreement and closing sales;• gathering market and customer information;• negotiating on price, costs, delivery and specifications with buyers and managers;• challenging any objections with a view to getting the customer to buy Show less

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  Rectron South Africa

  Apr 2014 - Aug 2015

  Sales executive

  • Work with allocated dealer base that is assigned.• Grow this database on a monthly basis in line with target given.• Achieve GP target on set Database• Achieve target spend across customer breadth given.• Assisting all customers with queries, quotes and orders.• Managing dealer base to ensure customers are up to date with specials and promotions• Informing the database of new content uploaded on the reseller portal where relevant• Build good relationships with my clients• Escalate problematic issues to the Sales or Product Managers timeously• Selling key components as required by management or PM• Complete all allocated Product training as necessary• Send all orders timeously through to order processing• Manage Database of Credit availability and highlight problems to accounts department. • Assist with other job related duties as and when required • General admin and upkeep of database• General update and maintenance of all admin and filing Show less

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  IT SURE PROCUREMENT

  Jan 2016 - Jul 2018

  Procurement Agent

  • Place orders for daily Consumable requirements• Negotiating Best Prices & availability• Ordering based on Clients request and replacements• Expediting outstanding orders with suppliers• Update Purchase Back Orders Report Daily on SAGE • Monitoring outstanding orders placed with suppliers• Research alternative suppliers for best prices

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  Afrox

  Mar 2019 - Dec 2019

  Account Manager

  • Logging information gathered and reviewing existing information to analyse future opportunities.• Calling on new and existing customers/businesses/contractors and selling a range of products and processes.• Negotiating new contracts and developing sound relationships.• SAP Systems Activities (Place Sales orders, Quotation, Returns, create queries etc)• Sales Force Activities and manually adding events on the sales force (CRM)• Maintaining, Retaining and Sustaining existing customer relationships • Serve as the lead point of contact for all customer account management matters Show less

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  SEIDOR

  Jan 2020 - Dec 2020

  Internal Sales Administrator

  Prepare sales quotations and process supplier and customer orders requested by internal staff and customer on SAP systems.Build Client relationships over the phone Sales lead follow up Assessing Client needs Effectively communicate with clients and vendors

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  Euphoria Telecom

  Jul 2021 - Oct 2023

  Sales Coordinator

  Project Submission Responds to client concernsOrder processingSales data managementSales SupportSales process improvementSales reportingSales training and onboarding Administrative supportCreating schedules for sales teamsCustomer communicationDesigns sales strategies and processesInvestigate and troubleshoot customer service issuesProcessing orders/projects in a timely mannerPromoting customer satisfaction