Melissa Baskerville

Experience

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  City of Cockburn Out of School Care

  Oct 2005 - Oct 2005

  Student Worker (Work Experience)

  Before and After School this I conducted items below:-1) Observe and monitor children's play activities.2) Instruct children in health and personal habits such as eating, resting, and toilet habits.3) Teach them simple painting, drawing, handicrafts, and songs.4) Organize and participate in recreational activities, such as games.5) Assist in preparing food for children and serve meals and refreshments to children and regulate rest periods.6) Helped out with homework items. Show less

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  South Lake Child Care Centre

  Feb 2006 - Oct 2006

  Student Worker (Work Experience)

  1) Observe and monitor children's play activities.2) Instruct children in health and personal habits such as eating, resting, and toilet habits.3) Teach them simple painting, drawing, handicrafts, and songs.4) Organize and participate in recreational activities, such as games.5) Assist in preparing food for children and serve meals and refreshments to children and regulate rest periods.

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  Harcourts Real Estate

  Feb 2007 - Oct 2007

  Student Worker (Work Experience)

  1) Carried out word processing, filing, mail-outs, bookkeeping and banking as required2) Send out accounts, receive payments and order stationery and office supplies3) Open and deal with incoming mail, and organise outgoing mail and postage

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  MELVILLE CARES INC

  Nov 2007 - Mar 2009

  Admin Assistant

  Tasks involved:Ø Sort and distribute incoming, outing mail, file papers and documents Ø Answer telephone enquiries from customersØ Operate office machines such as photocopiers, computers and faxes Ø Banking and petty cash control

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  McDonalds

  Jan 2010 - Feb 2013

  Crew

  Tasks involved:Ø Customer ServiceØ Food preparation and safety Ø McHappy Day Coordinator Ø Safety Team Chairperson

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  Kanku Pty ltd

  Feb 2013 - Oct 2017

  Customer Liaisons Officer

  Look after the External and Internal Customers at McDonald's Rockingham, Woodbridge and Baldivis previously Thomsons Lake & SpearwoodTasks involved:Ø Event Organization and administrationØ Staff training and mentorshipØ Official communication with internal and external stakeholders, as well as mediaØ Volunteering for Charity eventsØ Day to Day management tasks (data entry, payment & cash handling, setting and achievinggoals and monitoring results)Ø Merchandising and store presentation Show less

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  Water Corporation

  Nov 2017 - now

  Consultant - Customer Experience