Michael Cando

Experience

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  Wells Fargo Bank

  May 2003 - Nov 2007

  Customer Service & Sales Representative

  Customer Service and Sales Representative for Wells Fargo Commercial Banking. Established new customer relationships and managed financial portfolios of existing clients. Top 10% in sales and service performance scores in market area. Trained and supervised new bank tellers in policy and procedure.

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  Alpha Kappa Psi - Mu Sigma Chapter

  May 2006 - Dec 2006

  President

  My time spent serving as the President of Alpha Kappa Psi enabled me to learn and practice how to delegate responsibilities, enforce policies, and how to give and take criticism. This experience opened up my eyes and brought me to a new level of understanding of how to run and upkeep an organization and the responsibilities that go along with it.

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  VIVA Transcription Corporation

  Sept 2008 - Jan 2015

  Quality Control Specialist

  I developed a keen eye for detail, grammar, and formatting during my time with Viva Transcriptions. Working as part of a quality control team that provided services for business and medical professionals, it was vital to ensure accurate transcribing procedure on dictations conforming to proper grammar and spelling. As well, attention to transcription alignment to specific guidelines was integral, all while communicating with the management team in a timely manner.

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  F.C. BAFA

  Jan 2009 - Dec 2015

  Co-Founder & Managing Partner

  Created and managed an international soccer/football club and tourism company in Buenos Aires, Argentina. As Co-Founder and Managing Partner, I led an international team in the daily business operations including Event/Sporting Management, Social Media & Brand Marketing, PR/Affiliate Management, Media Production, Event & Tour sales, and Client Outreach. My focus was on business development and managing relationships with key partners and affiliates. I developed the company brand through an organic growth approach utilizing SEO and brand placement, which led to us becoming the recognized leader in the soccer tourism industry and recognized/mentioned by travel leaders Trip Advisor and the Lonely Planet Travel Guide Book Series. Show less

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  Biking Buenos Aires .com

  Sept 2010 - Oct 2011

  Photographer

  Accompanied bike tours for photography and video recording throughout the city of Buenos Aires. Media editing for website and marketing purposes.

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  SOJOURN - Sports & Entertainment Travel Management

  May 2015 - Apr 2016

  Client Services Manager

  As Client Services Manager, I spearheaded the company's travel operations including sales, rate & event contract negotiations, event planning, and client-focused relationship development. I worked closely with company owners to strategize business development and creating/improving standard processes. As the centralized point of contact, I streamlined communications between the clients, vendors, colleagues and the Director of Operations.

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  FROSCH

  Sept 2016 - Apr 2021

  Account Manager

  Account Manager at Frosch Travel, one of the top 20 corporate travel management companies in the nation, exceeding over $1billion in annual sales volume. As part of the Corporate Travel division, I managed a diverse portfolio of corporate clients, with a combined travel program spend over $15million annually. As the main liaison between clients, vendors, colleagues and support teams, I provided professional travel consulting and assisted in business development, policy implementation and proactive client service assistance. Show less

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  Wisdom Capture

  May 2021 - Dec 2022

  Project Manager

  Project Manager at Wisdom Capture, a creative agency based out of San Diego, CA. As Project Manager, I managed complex projects simultaneously from project kick-off all the way through project completion and debriefs. I led a diverse team consisting of Producers, QA, Editors as well as the clients through detailed project timelines and priorities. I provided training on new technologies and established processes for streamlining all project tasks. By building strong rapport and trust with partners, along with providing quality service, I was able to secure project renewals with my clients. Show less

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  CADENCE®

  Jan 2023 - now

  Account Manager, Business Travel