Gergely Takács

Experience

• 

  Raiffeisen Bank International AG

  Feb 2003 - Jun 2004

  Call Center Associate

  Customer service through telephone, active sales

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  GE Capital

  Jun 2004 - Aug 2011

  Boost product sales and cross-selling activity * Design and execute usage promotions * Implement new sales channels * Improve operational processes * Regular competitor analysis * Modify webpage, product terms and conditions * Take part in retail system development projects * Participate in annual marketing planning, settling campaigns Active sales in branch (reatail loan, current account products, investments)Sales administration

  • Product Manager

    Mar 2007 - Aug 2011

  • Consumer Advisor

    Jun 2004 - Mar 2007
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  Citi

  Aug 2011 - Aug 2014

  Lead Treasury Product Manager for Central European Cluster

  Lead product implementation to the Hungarian and Czech market * Increase product profitability * Set up product sales strategy * Execute marketing and communication strategy * Project management, taking part in system development projects * Regular reporting for the senior and regional management * Set up and execute pricing strategy * Design customer communication materials * Provide trainings and support for the sales team, design educational material

• 

  K&H Csoport

  Aug 2014 - May 2021

  Senior Advisor and Product Owner - Corporate Electronic Channels

  Lead the electronic banking application development for large corporate clients, collect client feedback, improve client experience with solution development in line with user experience initiatives * Release management, coordinating user testing * Contribute to the Business e-Channels projects, leading project streams * Participating in business and solution development, optimizing and enhancing processes, supporting the Bank with strategic approach * Give business support to the developer teams in any business question with high availability * Develope sales aid and guidelines; support sales team by delivering trainings, professional’s materials and follow up on their results Show less

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  MOL Group

  Jun 2021 - now

  Lead the design and implementation of digital services such as Smart Locker system, Visitor management System, Internal Navigation, Stationery Vending Machines, Digital Queuing system and Visitor Center Booking System supporting 16 personas with the integration of more than 40 different subsystems * Ensuring the practical usability and operability of the MOL Campus in terms of the applicable processes and digital services considering User Experience view points and effectiveness within the frame of a strategic project * Create the workplace experiences that increase productivity, inspire innovation, drive employee satisfaction, enhance mobility and facilitate cultural change Show less

  • Head of Product

    Dec 2023 - now

  • Senior Employee Experience/User Journey Product Owner @MOL Campus project

    Jun 2021 - now