Experience

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  Kale consultants ltd

  Jan 1997 - Jan 2003

  Client engagement manager
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  Sanchez capital services ltd.

  Jan 2003 - Jan 2016

  Senior technical consultant
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  Fis - fidelity information services

  Apr 2016 - Feb 2019

  Corebanking production support managaer

   Manage the day-to-day maintenance of the business-critical applications in operation, including tasks related to identifying and troubleshooting application issues and resolution or escalation.  Lead applications administrators ensuring the stability, integrity, and efficient operation of components and related technologies in support of core organizational functions. Serve as subject matter expert for assigned business critical applications.  Communicate with stakeholders to understand objectives and needs, defining and documenting business requirements for application management, departmental reporting, and providing dashboards and metrics on application performance.  Lead the assigned applications administrators providing guidance and training as needed. Mentor staff. Ensure priorities are defined and solutions are delivered on time and with the utmost quality.  Oversee the design and implementation of solutions by creating new system workflows, procedures and incident reports.  Recommend system and process changes to improve efficiencies and integrity. Plan and coordinate application upgrades, maintenance and patches.  Communicate timelines to users including system outages, etc. Work with users and less experienced applications administrators to describe new and/or evolving functionality as needed. Monitor and manage the performance of the assigned applications. Monitor system configuration to ensure data integrity. Act on elevated issues as needed and document all the processes. Act as a point of contact to troubleshoot application issues, work with clients to determine the scope of the problem and collect all relevant details to identify potential solutions.  Attend daily and/or weekly meetings to review specifications and work through process and/or functional issues as they arise.  Show less

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  Caytm technologies

  Jul 2019 - now

  Devops platform manager
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  Fis

  Mar 2020 - now

  Client engagement - director projects
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  Modus information systems pvt ltd.

  Mar 2023 - now

  Program management office manager

  Undertake governance , process engineering , customer benefits Management , delivery and client engagement , Risks Benefits , liaise with portfolio Management team

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  Winjit technologies pvt ltd

  Dec 2024 - now

  Senior consultant at winjit technologies, part of schnieder electric

  IT consulting and Service delivery. WINJITiian in true sense and proud to be part of Schneider Electric