
Timeline
About me
Project & Change Manager at Cheltenham Borough Homes Ltd
Education

University of gloucestershire
1998 - 2001Bachelor of arts (b.a.) media communications & multimedia
Experience

Nelson thornes
Jul 2001 - Nov 2003Marketing assistantRoles include: Liaising with the field sales team to create the marketing strategy, booking exhibition space, exhibition stand design, production of exhibition promotional material, promotion of the company brand, PR, schedules and the production of marketing campaigns and budgets, office administration, production of marketing literature, production of an annual 400 page catalogue.

Channon mccoll media
Dec 2003 - Jan 2007Senior public relations account executiveRoles included: Drafting/proofing/despatching press releases, evaluating press coverage, arranging press conferences, liasing with journalists, organising events, event management, arranging and overseeing photo shoots, strategic planning and promotion of the company and its services, account management.Clients worked on included: Kawasaki Motors UK, AXA PPP Healthcare, Frizzell, Excelerate Technology, Ewan Group, SE Controls, The Cotswold Show and Country Fair, Cornbury Festival and the Blenheim Festival of Flight. Show less

Trailblazer pr
Jan 2007 - Jan 2009Public relations account managerFirst point of call for busy press office, drafting and issuing press releases, letters to the editor and any other external or internal communication, proposals for forthcoming campaigns, arranging and overseeing photo shoots. Client liasion.Clients worked on included: www.mysinglefriend.com, Neville Johnson, Green Fuels, UCAS, www.2ndskinlingerie.com, www.singleparentfun.com, Severn Glocon, Enviro Technology, NOW Recruitment, Royal Institute of Chartered Surveyors and Campden BRI.

Gloucester city council
Jan 2009 - Jul 2014Communications officerCommunications and Marketing Officer at Gloucester City Council.First point of call for busy press office, drafting and issuing press releases, letters to the editor, case studies and any other external communications. Event planning and running. Writing in house publication and city wide magazine as well as internal campaigns. Writing policies, service delivery plans and communications plans. Overseeing photo shoots. Working as a film office for the city.

Gloucestershire county council
Jul 2014 - Dec 2018Developed and delivered the council’s communications strategy and annual communications plan.Used strategic outcomes and requirements of individual services and/or external clients to translate into communications plans and delivery programmes.Set standards and introduced content guidelines to ensure the communications team and the council were clear on how they should communicate with residents, customers, and employees, partners, businesses and Government.Explored and implemented new channels of communications including making best use of digital.Provided strategic advice on internal and external communications to senior officers and portfolio leads and made recommendations for improvements.Evaluated and reported on the effectiveness of the council’s communications and produced regular reports for senior officers.Lead and mentor an account group of communications professionals across the communications team and council to support and resource communications activities. Show less Provided strategic advice on internal communications to senior officers and portfolio leads to make recommendations for improvements. Develop and deliver the council’s annual communications plan. Set standards and introduced content guidelines to ensure the communications team and the wider organisation were clear on how they should communicate with residents, customers, employees, partners, businesses and Government. Communicating and engaging through periods of change, whether they be service delivery or organisational. Exploring and implementing new channels of communication, digital or partnerships. Evaluation and reporting on the effectiveness of the council’s communications/producing regular reports for senior officers. Plan, create and deliver a programme of communications work. Plan and execute quarterly chief executive senior management conference to ensure senior managers are well informed of priorities/challenges. Show less
Senior Communications Business Partner
May 2018 - Dec 2018Lead Senior Communications Officer: Internal
Jul 2014 - May 2018

Endsleigh insurance services ltd
Dec 2018 - Jun 2020Horizon scan and use analytics to develop PR plan aligned to brand mission and business objectives, Manage PR & Marketing agencies. Lead on creative/brand. Manage and reconcile budget of up to £3m, and provide investment recommendations based on performance across media lines/brand health and current trading priorities. Manage and mentor direct reports. Crisis communications. Develop a social media strategy to deliver social engagement.
Marketing Operations Manager
Mar 2019 - Jun 2020Public Relations and Social Media Manager
Dec 2018 - Mar 2019

Matali consulting ltd
Jun 2020 - Jan 2021Public relations consultant
Cheltenham borough homes ltd
Sept 2020 - nowProject and Change Manager
Sept 2022 - nowPublic Relations Communications Manager
Sept 2020 - Jan 2023

Clarion insight ltd
Mar 2025 - nowCommunications specialist
Licenses & Certifications

Member chartered institute of public relations
CiprJul 2012- View certificate

Marketing to humans
LinkedinJun 2020 - View certificate

Marketing for social change
LinkedinJun 2020 - View certificate

Creating a culture of change
LinkedinJun 2020 - View certificate

Learning how to increase learner engagement
LinkedinJun 2020 - View certificate

Marketing tools: digital marketing (2019)
LinkedinJun 2020 - View certificate

Moving your class online quickly and efficiently
LinkedinJun 2020 - View certificate

Marketing communications
LinkedinJun 2020 - View certificate

Marketing to millennials
LinkedinJun 2020 - View certificate

Influencer marketing foundations
LinkedinJun 2020
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