Experience

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  Prosegur

  Nov 2004 - Apr 2007

  Software developer

  (Security and Investigations)● Specifications, development and testing of value transport service system and benefits system, using Windows Forms, ASP.NET, C# 1.1 and 2.0 with Visual Studio 2003 and 2005, Oracle / SQL Server 2000 database and implementation of reports in Crystal Reports 9 and 10.

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  Sesi são paulo

  Apr 2007 - Mar 2008

  Software developer

  (Social Service of Industry)● Development and implementation of the education systems at SESI in the whole of Brazil with ASP.NET, C#, and databases Oracle/SQL.● Reports developed with Crystal Reports 10.

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  C&a brazil

  Mar 2008 - Jul 2008

  Software developer

  (Leading Fashion Retail Marketing)● Development and implementation of the cell phone sell system at C&A Brazil with ASP.NET, C# 3.0, (and Oracle/SQL databases.

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  B3

  Jul 2008 - Jun 2012

  Senior software engineer

  (Leading Stock-Market and Financial Services Company)● Full stack developer on the 'Sinacor' Project, using Extreme Programming (XP) methodology, analysingbusiness requirements and developing software for brokers.● Front-end and back-end applications developed with Microsoft framework 3.5, C#, WCF, WPF andmanaged by Microsoft Visual Studio Team System 2008 and Oracle database.● Played a key role in the B3 portal project, focusing on front-end development for the web system.● Engaged in code development and revisions to ensure adherence to in-house standards. Show less

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  Sonda it

  Apr 2013 - Aug 2014

  Product owner

  Software Engineer (on-site for BOSCH) | Sonda IT | Brazil | Jul 2012 - Apr 2013(Global IT Services and IT Consulting)● Led client interviews and workshops to gather project requirements.● Managed the full lifecycle of requirements, including elicitation, documentation, and validation, ensuring alignment with business objectives.● Developed detailed use-case and activity diagrams, user stories, and personas, contributing to a comprehensive understanding of user needs and system functionality.● Acted to fill the gap between stakeholders and the development team, prioritising backlogs and ensuring the delivery of high-value features.● Applied UX principles to ensure the solutions met user needs and provided a seamless experience.● Worked in a Scrum team, developing WCF C# 4.0 services integrated with SAP services.● Created tables and procedures in the Oracle database.Key achievements:● Implemented well-defined Requirement Management processes aligned with CMMI Level 3 maturity;● Oversaw documentation of UML artefacts in the Enterprise Architect tool, including functional and non-functional requirements, stakeholder roles, use-case diagrams, activity diagrams, system interfaces,business rules, and traceability matrices; Show less

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  B3

  Aug 2015 - Dec 2015

  Senior software engineer

  (Leading Stock-Market and Financial Services Company)● Developed front-end and services in WCF and REST API using C# 4.5 to facilitate inter-systemcommunications.● Created tables, procedures, and views in SQL Server database.● Worked cross-functionally and acted directly with stakeholders and managers.

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  Clearsale

  Jan 2016 - Oct 2023

  (Global SaaS B2B Fraud Prevention Solutions for big Retailers and E-commerce brands)As a Software Delivery Manager at ClearSale, I played a key role in shaping and delivering complex technical projects aligned with the company’s strategic goals. I managed and supported teams of over 15 members globally, working on innovative technology solutions like microservices, REST APIs, SaaS applications, CI/CD pipelines, and IoT systems.Key responsabilities:● Managed the seamless onboarding projects for major eCommerce brands, ensuring a smooth transition and optimal client performance.● Oversaw the entire product lifecycle, from discovery and experimentation to final delivery, aligning with both client needs and strategic business goals.● Removed impediments and oversaw multiple teams, supporting product owners in prioritising productbacklogs for timely and efficient deliveries.● Managed stakeholders, technical client solutions, and partners within and outside the organisation.● Delivered weekly status reports, ensuring transparent communication and alignment with businessobjectives.● Monitored team development and conducted regular feedback sessions and one-on-one meetings tofoster a high-performing team environment.● Reduced response times and introduced new monitoring tools to enhance system performance andreliability.● Worked closely with teams on key technical decisions and the implementation of best practices in CI/CD and DevOps.● Managed effective tiers 1, 2, and 3 technical support teams during incident and problem management, on adherence to ITIL processes.Key achievements:● Implemented FinOps strategies, optimising resource use and reducing operational costs.● Led major initiatives to design and implement new system architectures, accommodating the needs ofboth new and existing clients.● Successfully implemented and tracked OKRs and KPIs, ensuring alignment with strategic goals.● Implemented agile methodologies throughout the company. Show less ● As an agile Scrum team member, demonstrated proficiency in software engineering best practices,ensuring high-quality code and adherence to industry standards.● Developed customised back-end components and services using WCF and REST API and integrated themwith external systems to receive millions of transactions yearly.● Skilled in SaaS (software as a service) development with C# 4.5, CI/CD, Azure DevOps, GIT, Kubernetes,Docker, SonarQube, Postman, SoupUI, and API Management,● Expertise in creating complex scripts, tables, procedures, and views in MS SQL Server. Show less

  • Software Delivery Manager

    Jan 2017 - Oct 2023

  • Senior Software Engineer

    Jan 2016 - Jan 2017