Experience

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  Mathematical association of america

  Sept 1985 - Sept 1986

  Administrative assistant to dissemination officer

  Worked with Dean WItter supporting his efforts in Grant/Donation solicitations.Was given special project to help distribute teaching material out to High Schools.

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  Multiple

  Jan 1986 - Jan 1997

  Accounting clerk

  Accounting ClerkRichard's Electric, Bob Sumerel Tire, Estes Machine Products, Physician Billing, Blue Chip ComputersMany of these jobs I did overlapping while I was attending College and before I started my career in Computers.After Moving from Maryland to Cincinnati, the jobs available were in accounting. I worked as an accounting clerk for several companies throughout Cincinnati. Some full time before I was married and some freelance as I started to have a family and my time was limited. In 1994, I started my college journey and kept working as a clerk, as well as, taking on the computer science internship position at UC. My experience with being a clerk at a variety of different business models was instrumental in learning the logic behind many computer systems that I supported once I began my career as a systems analyst.By learning the accounting role from the ground up with various computerized or manual systems, I have a very good sense of business concepts and how it flows between departments and job roles. I can visual when speaking with clients how they are performing their duties, which translates to how I visualize that same action flowing through the software product I am supporting. Show less

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  Non-profit, retail, manufacturering, medical, service

  Jan 1986 - Jun 1996

  Duties and highlights of when i was an accounting clerk:

  Richards Electric - Lighting Showrooms AR Clerk. Highlights: I found that none of the damage claims to various trucking companies by the rest of the organization were submitted for about 7 years prior to my employment. My observation and correction resulted in "MILLIONS" of dollars of refunds that were due back to the company. Bob Sumerel: AR Clerk. Highlights: Additonal assignment - inventory control operations, helped record and reconcile their inventory through their new mainframe system.Estes Machine Products: Office Manager. Highlights: I setup their Quick Books software for manufacturering company.Physician Billing: I freelanced for many small physician offices as their computer specialist.Highlight: I helped a practice setup their own software and upload protocol for their insurance claims for a total of $2,000. Sunsetting their legacy leased system costing $5,000 grand a year. Another practice, repurposed their billing systems and reorganize it for tracking drug testing. Results: helped grow the revenue for this doctor without costing him a fortune to buy and install new software packages. I integrated with word processing program to send reports necessary to satisfy the billing requirements to the companies using his clinic for employee screening.Blue Chip Computers: Office ManagerHighlights: As I went through my program at UC, promoted to a field technician/consultant. I advised many non profit organizations. I automated their profit centers manual processes to give more visibility to governing board to spot gaps in revenue opportunities. Show less

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  Xlconnect

  Jan 1997 - Dec 1997

  Technician

  Worked as a contract break/fix technician for The Future Now. They were purchased by XL Connect just as I was leaving to take a job offer with The Franciscian Health Systems. My accounts span throughout Dayton, Cincinnati and Kentucky. Some of our major customers were FACS, Sibcy Cline, Fernald, The Franciscians, Fifth-Third Bank, Floral Daniel, Chaquita

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  Catholic health partners

  Dec 1997 - Sept 2013

  Hired in Dayton Ohio - for Desktop Support, Break fix.Promoted to Y2K Coordinator - project analyst to support all Y2K efforts to bring 5 hospitals into compliance.Promoted to Internal Web Developer and Education Material Developer.Promoted to include along with Web Development duties - Systems Analyst Clinical team - supported Maintenance, Volunteers, Security Department applications - primary analyst. System Administrator for Midas. Supported: STAR, HMM, Softscript, Lotus Notes, Optio - as part of team for on call rotations. Show less

  • Systems Analyst II - Revcycle Business Solution Team

    Jan 2010 - Sept 2013

  • Intranet Web Developer and System Analyst

    Dec 1997 - Jan 2010
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  Kroger technology

  Sept 2013 - Jun 2022

  Applications Analyst• Product Owner and Quality Assurance Lead for modernization project of Kroger’s financial system to Oracle Retail Management System. Assist gathering requirements and lead the WIN QA team for WMS inbound and outbound interfaces. Kroger’s RMS project was the biggest installation of this product in North America.• Product Owner and Project Manager for the decommission of the legacy reporting system for Warehouse Management System to a more uniformed and supported platform. Planned the project work, engaged the user community, documented all the training material and trained the user community. • Assigned to Product Owner Role for warehouse management. Work closely with business partners to map out the strategic alignment for warehouse management software implementation for 30 distribution centers throughout the country.• Three-year member of leadership team (Ignite) within Kroger Technology created to promote mentoring, leadership and culture diversity.• Assigned to several Java/Angular modernization projects; determining user requirements, procedures, and problems to replace existing IBM mainframe systems.• Analyze data processing problems with existing mainframe software to implement and improve data integrity and customer experiences; coordinate with managers, peers from other technical teams, vendors, and customers to facilitate proper resolution of issues.• Member of a highly visible agile application support team – WIN (Warehouse Inventory Network). Fourth most critical application within Kroger’s suite of applications.• Work closely with in-house WIN developers; provide system tests, analysis, implement changes and monitor post-implementation performance on Informix and Azure platforms.• Provided on-call support and end user training for 30 individual warehouse sites. Show less

  • Product Manager

    Nov 2020 - Jun 2022

  • WIN System Analyst III

    Sept 2013 - Nov 2020
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  Great american insurance group

  Jun 2022 - now

  • Senior Technical Product Manager

    Mar 2024 - now

  • Product Manager

    Jun 2022 - Mar 2024