Joy Ferreira

Joy ferreira

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location of Joy FerreiraEastern Cape, South Africa
Followers of Joy Ferreira549 followers
  • Timeline

  • About me

    Director of Operations @ CCI Services Ltd | Chartered Management

  • Education

    • City of norwich school

      2003 - 2005
      A levels: mathmatics, business & music
    • Oxford brookes university

      2006 - 2009
      Bsc business statistics and music 2:1

      Activities and Societies: OB Mountaineering Society

  • Experience

    • Music at oxford

      Oct 2009 - May 2011
      Sales & marketing manager
    • Acfea tour consultants

      May 2010 - Jul 2010
      Sales & marketing, concert management

      Helping the Boston Youth Symphony Orchestra on their UK tour.

    • Oriel college, oxford

      May 2011 - Jun 2018

      Head of department, ensuring efficient sale and running of all internal and external event bookings. Selling the college bedrooms (200 total), large dining spaces (capacity up to 140) and conference rooms (12 total).

      • Conference & Events Manager

        Jul 2011 - Jun 2018
      • Conference & Events Coordinator

        May 2011 - Jul 2011
    • St edmund’s college

      Jun 2018 - Sept 2021
      Head of domestic operations

      Head of department for all ‘front of house’ operational areas, including 4 direct reports and 24 team members.- Accommodation (sales - external bookings and student allocations)- Conferences & Events- Catering (management of the catering contract)- Main Reception & Mount Pleasant Halls Porters’ Lodge

    • Cambridge conservation initiative services ltd

      Sept 2021 - now
      Head of cci services ltd (director of operations)

      Management of the company and its core operations including finance, facilities, HR, venue management for events & IT.- Leading a team of six staff, three consultants and overseeing all third-party building service contracts- Full budgetary control of the business, reporting quarterly to the Board of Directors- Working with the Cambridge Conservation Initiative (CCI) and its 11 high profile conservation partner organisations to ensure that CCI Services Ltd and the facilities in the David Attenborough Building meets the needs of the collaboration. Show less

  • Licenses & Certifications

    • Chartered management institute - level 3 - first line management

    • City & guilds - level 2 - delivering service excellence - distinction

    • Mission driven leadership

      Leaderly training and development