
Timeline
About me
Director of Operations @ CCI Services Ltd | Chartered Management
Education

City of norwich school
2003 - 2005A levels: mathmatics, business & music
Oxford brookes university
2006 - 2009Bsc business statistics and music 2:1Activities and Societies: OB Mountaineering Society
Experience

Music at oxford
Oct 2009 - May 2011Sales & marketing manager
Acfea tour consultants
May 2010 - Jul 2010Sales & marketing, concert managementHelping the Boston Youth Symphony Orchestra on their UK tour.

Oriel college, oxford
May 2011 - Jun 2018Head of department, ensuring efficient sale and running of all internal and external event bookings. Selling the college bedrooms (200 total), large dining spaces (capacity up to 140) and conference rooms (12 total).
Conference & Events Manager
Jul 2011 - Jun 2018Conference & Events Coordinator
May 2011 - Jul 2011

St edmund’s college
Jun 2018 - Sept 2021Head of domestic operationsHead of department for all ‘front of house’ operational areas, including 4 direct reports and 24 team members.- Accommodation (sales - external bookings and student allocations)- Conferences & Events- Catering (management of the catering contract)- Main Reception & Mount Pleasant Halls Porters’ Lodge

Cambridge conservation initiative services ltd
Sept 2021 - nowHead of cci services ltd (director of operations)Management of the company and its core operations including finance, facilities, HR, venue management for events & IT.- Leading a team of six staff, three consultants and overseeing all third-party building service contracts- Full budgetary control of the business, reporting quarterly to the Board of Directors- Working with the Cambridge Conservation Initiative (CCI) and its 11 high profile conservation partner organisations to ensure that CCI Services Ltd and the facilities in the David Attenborough Building meets the needs of the collaboration. Show less
Licenses & Certifications

Chartered management institute - level 3 - first line management

City & guilds - level 2 - delivering service excellence - distinction

Mission driven leadership
Leaderly training and development
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