Experience

• 

  British telecom

  Jan 1978 - Jan 1985

  Technician
• 

  Hampshire police, winchester

  Jan 1985 - Jan 1988

  Police officer
• 

  Kent police, maidstone

  Jan 1988 - Jan 1995

  Police officer
• 

  Esat digifone, limerick

  Jan 1997 - Jan 1998

  Team leader credit and collections
• 

  Ge capital services

  Jan 1998 - Jan 2000

  Collections manager

  Managed seven team leaders within management team in a Call Centre of 150 staff.Led teams responsible for collection of $3 billion dollar finance portfolio.Led several projects to improve business profitability and reduced loss using Six Sigma and Black belt training methodology.

• 

  Ge capital

  Jan 1998 - Dec 1999

  Collections manager
• 

  Bord gais energy

  Jan 1999 - Jan 2001

  Call centre manager
• 

  Bulmers

  Jan 2001 - Sept 2010

  Managed the supply of products from our manufacturing site in Clonmel to major business units in Ireland, UK and International, including all contract packing operations to ensure on time and in full targets met. Managed the demand planning and master production schedule team. Managed customer contact centre providing all order capture and customer query resolution for Bulmers, Magners and C & C international spirits division.

  • Business Support Manager

    Jan 2010 - Sept 2010

  • Customer Service Manager

    Jan 2001 - Dec 2009
• 

  Pepsico ireland

  Jan 2011 - May 2013

  Customer relationship manager
• 

  Eli lilly and company

  Jun 2013 - Jun 2017

  Supply chain manager, order to cash team
• 

  Biomarin pharmaceutical inc.

  Jun 2017 - now

  • Associate Director

    May 2023 - now

  • Global Logistics Manager

    Apr 2019 - now

  • Global Planning Lead

    Jun 2017 - now