Experience

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  Asian paints

  Dec 1999 - Jun 2006

  Regional commercial officer

  Regional Branch Administration : Reporting to Regional Sales Manager & Regional Commercial Executive.Responsible for Smooth Branch operation and Sales supportMIS- Customer Accounting (Scheme Spent Vs Budget- Product wise, Uploading of the schemes of Customer with in 7days of the closure with proper approval, Monitoring performance of PC club dealers and follow up through Sales team to achieve their product target)Customer Account Management- Monthly Reconciliation of customer accounts (AR) and ensure that the scheme workings are getting posted to them within 3days of the scheme upload.Reporting of Input expenses for the product wise sales Vs Scheme spent and provision to HO Finance.Accounting of the cheques/DDs issued by the customer and banking them without any delay.Maintaining the blank Cheques for all CD dealers of local and DD for upcountry dealers to ensure the proper order management. Customer order booking and invoicing and timely despatch to the customer as per the despatch plan.MIS- Inventory analysis and timely disposal of damaged materials with proper approval.Key Member - Customer Service Initiate New Vendor Development and Vendor ManagementVendor account reconciliation (AP). High order fill rate with proper coordination with SCM team and for special project deliveries.Coordination with HO & local vendor on various trip schemes to the dealers (Local & Foreign travels)Logistics and WH management –Karnataka Region) Show less

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  Tata sky ltd

  Jun 2006 - Oct 2010

  Regional scm executive

  Reporting to Regional Commercial managerAssisting in Local Procurement of Consumables, Dish, Cables & STBs) as per the sales plan.New Vendor Development (Logistics, Mother warehouse Set up & 3 PL) to obtain the cost/service benefit.MIS to Sales team on the Customer Target Vs Actual during scheme to ensure the maximum sales.Timely submission of MIS (Customer wise Sales data & Installation data) to Finance to ensure the settlement of Credit notes (for Sales)and incentives (For installation) for Southern Branches.Ensuring the STB & Installation material available as per the sales plan across southern branches and ISPs.MIS – Finance ( Provision & timely settlement of vendor bills to keep the provision minimum)Budget Preparation – Freight & WH bases on the Sales plan.WH, Customer Service Center ManagementPart of SAP Training team for New recruits.Customer & ISP account reconciliation.Voucher management.Dealer Account ReconciliationResponsible for Billing and despatch of the materials to Dealers & ISPs.Ensure the proper scheme CNs are given to dealers/Distributors – In-bill, Bulk order rebates,etc., Show less

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  Asian paints

  Oct 2010 - Apr 2011

  Regional commercial executive

  Reporting to Divisional Commercial Manager & Regional Sales ManagerReview of Budget Vs actual outflow of commercials (Input Exp: Schemes and Freight, WH/Office Rent & manpower) for TN region.Responsible for timely settlement of credit notes to the distributors of TN.Vendor Development, Vendor ManagementAMC contract for all the assets of company and timely renewalCustomer account reconciliation.Procurement of Gifts for dealers (scheme) from indigenous vendors for TN region.MIS- Sales Team – TN regionResponsible for the timely filling of the statutory returns (Excise & Commercial Tax)Asset Management – Upkeep of all fixed assets and IT Infra for the region.Logistics, Clearing & Forwarding Agent, Warehouse Management.Negotiation with existing vendors for cost optimization.Ensuring all the Statutory compliance for TN region and ensure the smooth operation.Periodical review of credit facility of the existing customers and ensure the timely collection of dues from them with the support through Sales team.Coordinate with the Sales tax consultant on filling the returns (Sales tax/Professional / Service tax) and other statutory requirements on monthly basis and Preparation of Appeals, Appellate, Sales Tax Appellate Tribunal Papers and filing before the Sales Tax Authorities, Issuance of Statutory Forms, Recovery and follow-up of Statutory Forms for reducing the Tax Liabilities to a maximum extent Show less

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  Bajaj electricals ltd

  Apr 2011 - Apr 2013

  Sr manager - branch sales support - commercial operation

  Review of Branch Budget for Warehouses as per the target volume for all the southern branch WHs.Monitoring and updating the new customer and maintain the SD and timely settlement of the same during the dealer closure.Monitoring the Customer CEI and report to the respective BU’s for appropriate actionResponsible for the timely settlement of Schemes and in- bill rebates.Review and report the overdue customers with the concerned for appropriate action (Recovery/Legal).Monitoring In-Bill discount and raising debit/credit note for the variances reported.Review and reporting of Cheque return cases and report to respective sales team for appropriate action.Monitoring the Monthly Sales against Collection and report to respective BU improvement in Collection Efficiency Index of Branch.Coordinate with the Sales tax consultant on filling the returns (Sales tax/Professional / Service tax) and other statutory requirements on monthly basis.Implemented the CSI initiatives across all the WHs to improve the OFR efficiency with the coordination with respective SCM team and sales team.Co-ordinate with respective BU in reconciliation of MFR accounts (future group, Reliance digital & Metro Cash& Carry) and coordinate with various WH for the timely submission of PODs to the customer to ensure the timely payment. Responsible for the Statutory compliances and SOP across all the Southern Warehouses Implemented Professional CFA across all Karnataka Warehouses to support sales team seamlesslyInventory Analysis and reporting and timely clearance of scrap materials with proper coordination with respective BU.Responsible for Secondary transportation for southern region and introduced new transporter with 15% reduction in the total freight cost.Vendor management - Development and reconciliation.Coordinate with CC Team for timely availability of the spares and help to resolve the pending customer complaints Show less

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  Sun direct tv pvt ltd

  Apr 2013 - Sept 2013

  National manager - commercial & scm

  Responsible for all India Warehouse, Logistics & Commercial activities.Responsible for the availability of Installation material & RCVs at Secondary MarketVoucher Management System: Monitoring the Sales & Stocks of RCVs at time to time.Customer account reconciliation and Dealer account management.Responsible for inventories at ISPs for timely installationTraining the team on Warehouse operation to improve the efficiency.Effective management of Team size of 17members.MIS - Stock Vs Activation : Responsible for the availability of average inventory defined at Distributor/ISP end at all the times.Responsible for various cost effective measures like identifying New transporter (primary & Secondary), New CFA & various vendors.Responsible for the spares availability at Service centres.Monitoring and reporting the primary/Secondary damage/Shortages and timely recovery from the transporters and CFA.Periodical review of CFA performance and timely recovery for the differences, if any (Book stock Vs Physical stock).Vendor Management. Identify, evaluate and on board .Vendor Account reconciliation.Implemented reverse logistics system successfully across all southern warehouses.Insurance and timely processing of all the claims. Successfully processed and settled the claim of 29L which was pending more than 8 months.Timely disposal of Scrap with proper approval as per COA (Chart of Authorities).Initiatives taken to streamline the SAP reporting on Voucher Management SystemResponsible for PAN India for optimising the Secondary freight cost and 3PL operation cost Show less

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  Tata sky ltd

  Sept 2013 - Apr 2016

  Responsible for the procurement of goods and services across a wide range of suppliers and spend categories for the India region, with particular procurement support for IT function. Identify and on board best in class vendors with strong adherence to vendor evaluation process defined at the organisation level. Ensured that preferred vendors, suppliers are selected, providing the right level of service, quality and innovation whilst reducing the total costs. Responsible for supplier relationship and performance management. Collaboration with the leadership team to enable short and long-term strategies on procurement. Ensure all the strategies and subsequent procurement are done in accordance with the procurement policy. Defined performance measurement criteria against SLA for suppliers by working with relevant stakeholders. Preparation of QFD and defined weightage for SCM related parameters as per CTQ's. Reviewed proposal and offer received for RFP / RFQ Evaluation of technical specification and commercials of the products / servicesBenchmarking of commercials using M2M strategy, discussion with group companiesNegotiation with vendors using best practices of negotiation process and strategyReview and Finalization of Contract / SOW as per defined scope in RFP / RFQRelease of purchase order as per PO checklist process from ERP systemDocument the spend, suppliers and services with past and forecasted demand patternsMaintain SLA commitment and conduct CSAT review for suppliers. Identify, report and track savings for each spend category. Proactively support the procurement head with the continued development of the procurement function and achievement of their goals. Business stakeholder management and excellent cross-functional collaboration with finance and other business functionsDefined standardized processes and provided business requirement for building robust system (ARIBA and VIMS) for automation of entire SCM function. Show less Lead and manage IT Governance & Procurement vertical Financial and P & L Management. Managing the Budget of Approx: 200 Cr. Annual Budget of Opex & Capex of IT function. Vendor Management – Identification, Evaluation, Comparison and FinalizationContract Management (Projects,Hardware&Software Annual Maintenance Contracts)Assist in procurement of Hardware, Software, Network Equipment and Peripherals from indigenous and global vendors.Responsible for timely renewal of AMC of IT Assets (Hardware, Software and Network equipment).Bandwidth procurement (PILL, MPLS & NLD-P2P).Telecom procurementContract management and timely renewal of existing contracts as per the organisation requirements.11MIS- IT, Finance – (Provision & Status of Vendor bills Processed Vs Settlement), Fund projection and timely Capitalisation of Fixed assets (IT). Vendor account reconciliationAsset Management-Hardware, Software& Network Equipment. Import Trade Processing – Processing of High Sea Sales, etc. Responsible for Logistics operation for asset movement and safe delivery from the OEMsManaging team of 25+ (including contract staff & On-roll staffs)Responsible for timely availability of resources (Subject Matter Experts, Hardware& Software) to meet Project delivery timeline.Responsible for Logistics operation of IT department (procurement & Internal Movement)Responsible for timely payment to IT vendors (P2P Process owner for IT department). Managing P2P process with MIS dashboardKey player in successful implementation of Disaster Recovery & Contact Centre Technology Projects rolled out in 2013-14.Timely disposal of obsolete assetsKey player in implementation of Asset Management Tool (BMC) for IT assets in 2015-16SLA Management – SLA Measurement, SLA ValidationFunctional Analyst for ARIBA ImplementationResponsible for Process improvement in IT Procurement, vendor Management, IT Governance Process. Coordinator for external audits and statutory audit for IT Function Show less

  • AGM -IT Governance

    Apr 2015 - Apr 2016

  • IT Procurement and Governance Manager

    Sept 2013 - Apr 2016
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  Bajaj electricals ltd

  Jul 2016 - Apr 2017

  Senior manager

  working as Branch Sales support Manager handling P2P, Regional distribution across all southern branches. Responsible for customer experience for Karnataka

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  Bosch india

  Apr 2017 - now

  Responsible for Digitalization initiatives for India. Key Achievements: Network Expansion, Improve the Product Listing,New dealer engagement,C4C -Sales & Service Implementation, Customer to Fan coversion with Improvement in CX. Support to Sales backoffice operation to increase the reach, range to ensure the sustainable profit of the organisation

  • Sales Operation Manager

    Jun 2023 - now

  • Digital Manager

    Apr 2017 - Jun 2023