Experience

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  Indiamart.com

  May 2014 - Jul 2014

  Summer intern sales trainee
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  Nityo infotech

  Apr 2015 - Oct 2015

  Executive business development
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  Befferent digital media solutions pvt. ltd.

  Oct 2015 - Aug 2021

  Deputy sr. account manager

  Executed marketing campaigns to drive lead generation and customer loyalty . Conducted market research and competitor analysis to identify new growth opportunities. Collaborated with cross-functional teams to develop and execute content strategy.• Serving as the lead point of contact for all customer account management matters. • Building and maintain strong, long-lasting client relationships. • Negotiating contracts and close agreements to maximize profits. • Developing trusted advisor relationships with key accounts, customer stakeholders and executive sponsors. • Ensuring the timely and successful delivery of our solutions according to customer needs and objectives • Clearly communicating the progress of monthly/quarterly initiatives to internal and external stakeholders. • Developing new business with existing clients and/or identify areas of improvement to meet sales quotas • Forecasting and tracking key account metrics (e.g. quarterly sales results and annual forecasts). • Preparing reports on account status. • Collaborating with sales team to identify and grow opportunities within territory. • Assist with challenging client requests or issue escalations as needed. Show less

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  Sharkspin consultants - virtual fuel digital media solutions pvt. ltd.

  Sept 2021 - now

  Corporate sr. account manager - team leader

  As a Senior Account Manager, I am responsible to manage a portfolio of 45 high-profile client accounts and to oversee a team of 14 Account Managers and 7 Relationship Executives handling client accounts and ensuring their satisfaction with our services. This role required me to establish long-term client relationships and build rapport with CEOs, CFOs, and VPs and collaborate with various teams within the company to deliver successful short term campaigns and long term Projects.• Researching consumer needs and identifying solutions on how to meet them. • Achieving organization objectives through effective planning, setting sales goals, analyzing performance data, and projecting future performance. • Continuously developing personal leadership, hiring, and training skills while ensuring the team is using effective sales tactics to meet revenue objectives. • Creating and executing a strategic sales plan that expands customer base and extends global reach. • Meeting with potential clients and grow long-lasting relationships by understanding their needs. • Tracking , analyzing and communicating key quantitative metrics and business trends as they relate to partner relationships. • Recruiting sales people , set objectives, train and coach, and monitor performance ensuring assigned tasks and responsibilities are fulfilled. • Identifying knowledge gaps within the team and developing a plan to fulfill them. • Overseeing the sales team to ensure company quotas and standards are met by holding daily check-ins with team to set objectives for the day and monitor progress regularly. • Managing month-end and year-end close processes. Show less