Experience

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  Iproperty.com

  Jan 2000 - Jan 2002

  Operations project manager

  Customized Transaction Management Software for Real Estate Community:Developed and implemented tailored software solutions for real estate professionals, optimizing transaction workflows and improving operational efficiency.Project Planning and Market Implementation:Spearheaded the development and execution of comprehensive project plans for entering new markets, ensuring smooth integration and adoption of services.Cross-Department Coordination:Managed detailed project timelines and facilitated coordination between key departments, including Information Technology, Marketing, Sales, Project Management, Account Management, Training, Customer Service, and Legal.Consumer Personal Portal Development:Collaborated with the Organizational Development Department to create a personalized consumer portal, enhancing user experience and engagement.Business Development and Strategic Partnerships:Focused on driving business growth by establishing strategic partnerships with other companies, fostering new opportunities and expanding market reach.Industry Trade Show Participation:Planned, organized, and actively participated in industry trade shows, promoting services and building relationships with key stakeholders.Business Development Events:Conceptualized, coordinated, and participated in various business development events, contributing to increased brand visibility and partnerships. Show less

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  2mi group

  Jan 2002 - Jan 2009

  Project manager

  Project ManagerLed and managed the end-to-end process for introducing new products to market, including overseeing sales, marketing, and project management activities.Engaged directly with clients to define detailed product specifications, deliverables, and timelines, while fostering strong, ongoing client relationships.Developed comprehensive project plans, including budget creation, workflow management, and team coordination.Supervised and guided a team of developers to ensure the timely and efficient execution of product development.Monitored project progress and provided continuous management reports, ensuring projects were completed on schedule and within budget. Show less

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  Aetna integrated services

  Jan 2009 - Jan 2015

  General manager

  General Manager of Operations — Indiana RegionResponsible for overall branch management, including:Revenue Growth & Client Expansion: Drove significant revenue growth through new account development and expanding existing customer relationships.Budget Creation & Maintenance: Developed and managed the Indiana Region operating budget, ensuring effective financial oversight and resource allocation.Labor & Cost Control: Monitored labor hours and billing to ensure accuracy, budget adherence, and cost control.Safety & Risk Management: Led initiatives to promote workplace safety, including managing risk, enforcing safety leadership, and monitoring safety trends.Compliance & Regulatory Oversight: Ensured the branch’s adherence to local, state, and federal regulations, including OSHA, EPA, and workers' compensation.Service Strategy Implementation: Developed and implemented service strategies and innovative solutions to retain and grow the existing customer base.Standard Operating Procedures (SOPs): Created and enforced SOPs tailored to each client site, ensuring consistency and operational efficiency.Team Development & Growth: Led the recruitment, development, retention, and growth of the Aetna Indiana team.Accomplishments:Increased annual branch revenue from $171,000 to $5 million through both new business acquisition and organic growth of existing clients.Implemented a recycling program that generated over $1.5 million annually by combining expense reductions and new revenue streams.Achieved Branch of the Year recognition for Revenue Growth from 2010–2014.Consistently awarded the Safety Award of Excellence for maintaining zero lost-time incidents each year. Show less

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  Flexpac

  Jan 2015 - Jun 2020

  Solutions provider

  As a Solutions Provider at FlexPAC, I specialize in a wide range of services including Facility Services, Packaging, Equipment Sales/Service, and Safety. My core focus is on gathering critical data, gaining valuable insights, and driving cost reductions for my clients’ businesses.I take pride in building long-term partnerships by utilizing a consultative approach to fully understand the specific challenges my clients face. This enables me to develop tailored strategies to address these issues effectively. My ultimate goal is to offer trusted advice and deliver well-balanced solutions that not only meet their immediate needs but also enhance their company’s image, safety, and overall health. Show less

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  Ess clean, inc.

  Oct 2018 - Nov 2021

  As a Health & Sanitation Expert, I was responsible for driving overall branch revenue growth through the development of new accounts and expansion of existing relationships. Key duties included:Identifying and capitalizing on new business opportunities to drive revenue.Expanding and nurturing existing client relationships to maximize long-term partnerships.Leading initiatives to ensure the business was at the forefront of industry trends in health and sanitation.Implementing strategic sales plans to achieve company growth objectives in the region. Show less ESS Clean, Inc. provides customized commercial cleaning and maintenance solutions for facilities in Indiana and Illinois.Creation and maintenance of Indiana Region operating budgetManagement of best safety practices, including workplace safety practices, risk management, safety leadership, and safety trendsEnsure branch is in compliance with all local, state, and federal regulations including OSHA, EPA, workers compensation among othersImplementation of service strategies and innovative solutions to retain existing customer baseCreation and implementation of standard operating procedures for each client siteRecruiting, development, retention, and growth of ESS Clean, Inc. Indiana team Show less

  • Regional Director of Business Development

    Jun 2020 - Nov 2021

  • Branch Manager

    Oct 2018 - Jun 2020
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  Brightview landscapes

  Dec 2021 - Aug 2022

  Branch manager

  As a leader, I bring solid business insight and strong leadership abilities to inspire my team and drive both efficiency and profitability. My focus areas include:Performance & Quality: Collaborating with the Controller to track branch performance, overseeing inspections of key client properties for job quality, and providing accurate job estimates to ensure exceptional service delivery.Client Relations: Building and maintaining long-term relationships with clients, ensuring open and effective communication, and coordinating client services teams to deliver outstanding results.Sales: Developing realistic sales goals, working with the Business Development team to ensure those targets are met or exceeded, and identifying new business opportunities.Operations: Managing annual budgets, overseeing the execution of contracts, ensuring timely billing, and safeguarding branch assets to maximize operational efficiency.Personnel: Identifying staffing needs, managing recruitment and hiring processes, guiding and training team members for growth, and implementing and enforcing company policies and procedures.Safety: Continuously improving workplace safety protocols, ensuring compliance, and maintaining a stellar safety record across the branch. Show less

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  Abm industries

  Aug 2022 - now

  Regional account manager - abm industries - m&d - automotive

  I work closely with clients to deliver integrated facility solutions designed to meet their specific needs, ensuring increased satisfaction through high-quality services and performance that exceeds expectations. By offering customized solutions, I help elevate your business with effective facility management. ABM’s Facility Solutions include Engineering, HVAC & Mechanical, Janitorial, Energy Savings Solutions, EV Charging, Electrical & Lighting, Mission Critical, and Landscape & Turf provided through stand-alone or integrated solutions. Please reach out to me for your facility needs!#engineering #IFS #mobility #infrastructure #parking #janitorial #healthybuildings #power Show less