
Rachel Hall
National Account Coordinator

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About me
Digital Applications & Development Manager - Web & App // Boundless by CSMA
Education

University of Brighton
2013 - 2017BSc Business Management Bsc Business Management 2:1Activities and Societies: Business Society Studying at the business school I have studied core topics of Operations, Business Law, Economics, Accounting & Finance and Marketing. As well as this I have also completed additional electives in Managing Change, E-Procurement, Working Across Cultures and Purchase & Supply Chain Management, along with various study supplements such as an Enterprise Project and Developing Academic Skills projects.Within my university course I opted to pursue a work placement allowing me to… Show more Studying at the business school I have studied core topics of Operations, Business Law, Economics, Accounting & Finance and Marketing. As well as this I have also completed additional electives in Managing Change, E-Procurement, Working Across Cultures and Purchase & Supply Chain Management, along with various study supplements such as an Enterprise Project and Developing Academic Skills projects.Within my university course I opted to pursue a work placement allowing me to achieve a higher class degree and obtain an additional level 5 Diploma in Management. As well as my degree I have also gained membership to the Chartered Management Institute and the Chartered Institute of Directors. Show less

Bournemouth and Poole College
2011 - 2013A level Business, English Literature & Language, Sociology, Psychology BBB
Experience

Mondelēz International
Jun 2015 - Sept 2016National Account Coordinator
Celebration Crackers Ltd
Jul 2017 - Mar 2018National Account Manager
Camelot
Mar 2018 - Dec 2022Retail Project Manager (Digital Projects)
May 2021 - Dec 2022Retail Operations Executive
May 2020 - May 2021Customer Development Executive
Mar 2018 - May 2020

Allwyn UK
Dec 2022 - Nov 2024Digital Web & App Project ManagerProject managing end to end digital transformation projects across both Web and App at The National Lottery working with a varying project team consisting of UX/UI, Front end dev, CMS, CRM, technology, quality assurance and data analytics. I am experienced in both Agile & Waterfall methodologies and I am APM PMQ project management qualification level 4 certified. I have a proven track record of delivering projects on time, in budget and with a happy project team in a highly regulated industry. I have worked across projects in both the Digital & Retail sector and managed third parties throughout my career. In my current role I work on Web and App optimisation projects. Alongside my core project team I also work closely with PMO, finance, regulatory and corporate responsibility. I pride myself in my ability to form and maintain strong relationships with my project team, stakeholders (both internal and external) and 3rd parties I work with. I am a great communicator both verbally and written with the ability to flex my approach to suit each project, I think my previous experience in account management really allowed me to perfect this skill and bring a commercial understanding to my projects. As well as this I find translating complicated technical projects into easy to understand language for those outside of the digital world easy to do! I am passionate about delivering high quality web and app solutions to the business and maintain high standards, even during highly pressured periods, from discovery to delivery and beyond! Show less

Boundless by CSMA
Nov 2024 - nowDigital Application & Development ManagerI head up the Digital team at Boundless responsible for the development of the front end, back end and CMS.
Licenses & Certifications

Chartered Management Institute level 5 Diploma in Mangement
Chartered Management Institute
Languages
- enEnglish
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