Shiva Zahirfar

Shiva Zahirfar

Office Assistant

Followers of Shiva Zahirfar434 followers
location of Shiva ZahirfarVancouver, Washington, United States

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  • Timeline

  • About me

    Global Software Product Manager wielding empathy and analytics to champion the customer

  • Education

    • San Jose State University

      2007 - 2011
      Bachelor of Science (B.S.) Journalism

      Activities and Societies: Spartan Daily staff writer, Access Magazine columnist and managing editor

  • Experience

    • Alturas Dental Care

      Jan 2007 - May 2011
      Office Assistant

      • Filed charts, confirmed insurance payments and performed secretarial duties• Composed and edited company documents

    • Metro Newspaper

      Sept 2010 - Dec 2010
      Editorial Intern

      • Wrote and posted various content for online and print publication• Edited articles based on Associated Press Style Book • Posted events on website’s calendar

    • Access Bay Area Magazine

      Mar 2011 - Jul 2013
      Managing Editor

      Access Bay Area Magazine is an online arts and entertainment magazine publishing weekly articles.Selected accomplishments include:- Served as ‘right hand’ for the Editor-in-Chief; ensured consistent publications - Wrote 20+ articles and project managed weekly deliverables

    • Argot and Ochre

      Aug 2011 - Nov 2011
      Public Relations Intern

      • Conducted extensive media research, data organization and materials compilation• Assisted in media kit creation and press release composition • Managed social media campaign creation

    • Juicy Couture

      Jul 2012 - Nov 2012
      Sales Associate

      • Worked individually and as part of a team to provide an excellent, upbeat shopping experience• Listened to customers’ needs to help find the item that fits their needs• Maintained the store’s appearance throughout the day

    • Sherwin-Williams Paints

      Oct 2012 - Sept 2013
      Sales Associate

      • Formed and maintained relationships with customers by evaluating needs and providing the proper supplies in a timely manner for small and large building projects. • Analyzed and projected the future market’s demands on paint and other supplies to accurately meet the future store orders.

    • Live In The Vineyard

      Nov 2012 - Nov 2013
      Seasonal Social Media & Public Relations Assistant

      Live in the Vineyard is a biannual 3-day event where 900+ attendees can find entertainment in music, wine, and food.Selected accomplishments include:- Created relevant content on Facebook and initiated new Instagram account to drive engagement and awareness of upcoming festival- Researched and wrote 15 informative articles using data and interviews

    • Peppermill Resort Spa Casino

      Sept 2013 - Aug 2017

      PRSC is consistently ranked year after year as one of Reno’s best hotels by leading hospitality and gaming publications. I was promoted from Project Coordinator & Copywriter in September 2016. Increased responsibilities include managing and leading larger, complex campaigns. I enjoy providing in-house advertising agency coverage for seven properties throughout Nevada. Selected accomplishments include:- Served as project lead on a large sales marketing initiative that successfully generated $300K+ in revenue -Managed over 100 various project requests (marketing collateral includes print, digital, TV) annually; ensured final copy of products met all company standards and proofread for publishing approval - Maintained and prepare documentation for entire project lifecycle - Collaborated between cross-functional departments, art director, and graphic designers to meet competing deadlines - Communicated updates and follow-up to deliver results on time Show less

      • Advertising Project Manager and Copywriter

        Sept 2014 - Aug 2017
      • Special Events Supervisor

        Sept 2013 - Sept 2014
    • 52 Limited

      Sept 2017 - Apr 2018
      Marketing Account Coordinator

      Contractor for CLEAResult

    • CLEAResult

      Apr 2018 - Feb 2022
      Marketing Account Manager

      Primary duties support marketing work for multiple non-profit accounts focused on providing energy efficiency and renewable energy options for residential, new construction and major renovation projects. • Was responsible for daily execution of client deliverables that meet brand guidelines, stakeholders’ deadlines and expectations – 100+ projects annually • Worked with program team, creative team, clients and external stakeholders to lead and/or support the creation of marketing collateral and content• Collaborated with multiple departments and organizations to establish new efficient processes for client’s program implementation plan and to ensure that all marketing items outlined in the client’s scope of work is being met• Supervised multiple teams to create content for newsletters, magazines and blogs• Helped onboard new colleagues by getting them acquainted to internal and client processes. Show less

    • HP

      Feb 2022 - now
      Print Software Life Cycle Marketing

      HP Smart App Product Manager• Efficient communicator navigating complex conversations with stakeholders to manage expectations and drive outcomes who has been recognized by various levels of management. • Print BU accessibility lead collaborating with HP’s Office of Aging and Accessibility to identify new global accessibility requirements ensuring stakeholders clearly understand the scope and HP stays compliant.• Highly regarded subject matter expert for all HP Smart analytics product management, including creating pan-Print monthly reports, establishing KPIs, providing impactful data to L3/L4s with ad hoc data requests for internal and external presentations, and leading forums and workshops in development of new user insights and efficient reporting.• Work closely with the Quality team to monitor the app’s wellbeing and identify app improvement opportunities based on user sentiment and app analytics.• App Performance pod leader• Positive self-starting current business manager collaborating with internal teams and consulting user data to develop marketing plans aiming to improve the UI and overall user sentiment for ~40M users, and to increase revenue. Advocates for current business process efficiencies.• Active contributor to HP’s culture as the 2024 Vancouver Pride Business Resource Group (BRG) Finance Chair, and core member of Women and Disabilities BRGs. Show less

  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Shiva Zahirfar
      Silver ADDY Award for Publication Design/Magazine Design: LINK Magazine AAF Reno Mar 2017
    • Awarded to Shiva Zahirfar
      Best in Print: LINK Magazine Reno-Tahoe American Marketing Association (AMA) 2017
  • Volunteer Experience

    • Vendor Coordinator

      Issued by REVIVALS HEALTH & WELLNESS COUNCIL
      REVIVALS HEALTH & WELLNESS COUNCILAssociated with Shiva Zahirfar
    • Communication Liaison

      Issued by Milk Crate Kitchen on Aug 2022
      Milk Crate KitchenAssociated with Shiva Zahirfar
    • Dog Walker/Adoption Specialist

      Issued by SPCA of Northern Nevada on Jul 2015
      SPCA of Northern NevadaAssociated with Shiva Zahirfar
    • Food Sorter

      Issued by Food Bank of Northern Nevada on Jan 2016
      Food Bank of Northern NevadaAssociated with Shiva Zahirfar