唐艳琳

Experience

• 

  Werfen

  Jun 2012 - Oct 2015

  Application specialist

  1) Instrument installation training, performance verification.2) On-site support to solve customer application technical problems.3) Develop a clinical project promotion plan in cooperation with agents and sales.4) Regular training of agent application specialists.5) Regular customer training is held regularly.6) Visit customers regularly to maintain customer relationships.7) Assist agents to participate in government or hospital bidding.8) Assist the marketing department or agent to hold various exhibitions and academic conferences. Show less

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  Bio-Rad Laboratories

  Oct 2015 - Dec 2017

  Customer technical support expert

  1) Analyze the complaint data and regularly report quality issues to division.2) Accept customer and agent product complaints.3) Telephone support solves customer application technical problems.4) On-site support to solve VIP customer problematic application technical problems5) Regularly organize departmental staff product knowledge training.6) Collect and organize instrument installation information.

• 

  Vastec Medical Ltd

  Jan 2018 - Dec 2018

  Product Manager

  1) Develop marketing plan, business strategy, policy etc.2) Analyze market competitors strategy3) Launch new product of Anti-Xa4) Platelet product registration support5) Product training for internal and distributor sales6) Establish and maintain KOL connection

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  Roche

  May 2019 - now

  1) Complete product business plan, market plan, promotion events and policies, etc.2) Collect and analyze market data to correct or improve the promotion plan intime.3) Establish and maintain hemostasis and urinalysis field KOL relationship.4) Distributor and internal sales product training.5) Marketing campaign planning, such as academic conferences, customer seminars, etc.6) Product registration and clinical study support. 1) Complete product business plan, market plan, promotion events and policies, etc.2) Collect and analyze market data to correct or improve the promotion plan in time.3) Establish and maintain hemostasis and urinalysis field KOL relationship.4) Distributor and internal sales product training.5) Marketing campaign planning, such as academic conferences, customer seminars, etc.6) Product registration and clinical study support.

  • Product Manager

    Apr 2022 - now

  • Associate Product Manager

    May 2019 - Mar 2022