
Nabila Boulla
Debt Recovery

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About me
En reconversion professionnelle Consultant Paie/ SIRH. Business Analyst | Agile SCRUM Waterfall | Business Process Modelling UML | User Story Use Case | PRINCE2
Education

M2I Formation
2022 - 2022Titre Professionnel gestionnaire de paie HR
BCS, The Chartered Institute for IT
2014 - 2016INTERNATIONAL DIPLOMA IN BUSINESS ANALYSIS.webp)
Institut national des langues et civilisations orientales (Inalco)
-DULCO D'arabe littéral International Business
HEIP
2000 - 20033rd year in International Relations (unfinished) International Relations and Affairs
IGS-RH
2020 - 2020Gestion de projet SIRH
Experience

Cetelem
Jan 2004 - Jul 2004Debt Recovery- Conducted telephone enquiries on debt collection of arrears in client profile - Administrative tasks such as setting up and maintaining customer files and recording payments- Tracing missing debtors

GE Capital
Aug 2004 - Aug 2005Loan AdministratorAchieved my yearly target in only 8 months of joining the company. Successfully redirect 30 Premium clients to our wealth management department.- Managed a portfolio of 250 clients per month.- Reviewed client payment terms to ensure continued debt recovery- Implemented judicial procedures- Negotiated agreement and payment agenda with customers- Provide loan structure and business plans

THE CHANGE GROUP INTERNATIONAL PLC
Aug 2006 - Dec 2013Senior Sales ConsultantTop sales consultant out of team of 70 members for 5 consecutive years . I contributed to increase the Margin - Performance management duties: running reports, training and mentoring new sales consultants - Conducting retail transactions: buying & selling foreign currencies, traveller cheques, credit card advances- Managing the treasury; money despatching for 14 branches- Implantation of new operations in Germany and Northern Ireland - Corporate account management: cold calling, supervising online orders and international transfers Show less
Licenses & Certifications

Certificate in Business Analysis Practice
BCS, The chartered institute for ITOct 2014
Certificate in Commercial Awareness
BCS, The chartered institute for ITOct 2014
Certificate in Modelling Business Processes
BCS, The chartered institute for ITOct 2014
Certificate in Requirements Engineering
BCS, The chartered institute for ITOct 2014
BCS, The chartered institute for IT
Prince2 Foundation & Practionner, Project ManagementApr 2014
Cambridge English Proficiency
Cambridge English Language AssessmentMay 2015
CeMAP
The London Institute of Banking & FinanceSept 2008
Languages
- frFrench
- enEnglish
- arArabic
- geGerman
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