Walid Ismail

Experience

• 

  Ravin Jeanswear

  Jan 2012 - Jul 2016

  Online Sales Agent

  • Managing Stock , Operations , Sales & Creating the new items in all platforms• Create reports in details for website Orders sales ,orders fulfillment average , Products sales & shipping Companies performance• Set up Monitoring and SEO tools on the website• Track the new items and send it to studio to create content and shooting• Evaluate website performance by checking metrics such as loading time and memory consumption• Sending newsletter and push notification for new arrival and our deals Show less

• 

  Dejavu Egypt

  Jan 2017 - Oct 2023

  • Creating and managing content for the online shop using shopify• Collaborate with the development team to discuss, analyze & resolve usability issues.• Perform user testing or usage analysis to determine website effectiveness & usability.• Create backup regularly and resolve any problems.• Set up Monitoring and SEO tools on the website.• Set up needed Extensions on the website.• Track, collect and analyze website usage data.• Develop & document style guidelines for website content.• update website Content, Blocks & CMS.• Develop website Content, Pages, Blocks, CMS & E-Mail Templates.• Create and update website Products, Categories & URLs.• Modify website design.• Create reports in details for website Orders sales, Products sales, Customers,Users (traffic, sessions, search & visits), Top selling products, Top page views and more if needed.• Provide training or technical assistance in website implementation or use.• Recommend web site improvements, and develop budgets to support recommendations.• Follow up with CS (Customer Service) to update and track daily orders and resolve customer issues.• Evaluate website performance by checking metrics such as loading time and memory consumption.• Assess user feedback, effectiveness, and traffic, even exploring marketing techniques such as Newsletters, Blogs, and SEO to draw more users into the website.• Work in collaboration with the other technical staff. Show less • Creating and managing content for the online shop using Magneto• Creating and managing content for the online shop using shopify• Collaborate with the development team to discuss, analyze & resolve usability issues.• Perform user testing or usage analysis to determine website effectiveness & usability.• Create backup regularly and resolve any problems.• Set up Monitoring and SEO tools on the website.• Set up needed Extensions on the website.• Track, collect and analyze website usage data.• Develop & document style guidelines for website content.• update website Content, Blocks & CMS.• Develop website Content, Pages, Blocks, CMS & E-Mail Templates.• Create and update website Products, Categories & URLs.• Modify website design.• Create reports in details for website Orders sales, Products sales, Customers,Users (traffic, sessions, search & visits), Top selling products, Top page views and more if needed.• Provide training or technical assistance in website implementation or use.• Recommend web site improvements, and develop budgets to support recommendations.• Follow up with CS (Customer Service) to update and track daily orders and resolve customer issues.• Evaluate website performance by checking metrics such as loading time and memory consumption.• Assess user feedback, effectiveness, and traffic, even exploring marketing techniques such as Newsletters, Blogs, and SEO to draw more users into the website.• Work in collaboration with the other technical staff. Show less

  • Ecommerce Manager

    Jan 2020 - Oct 2023

  • Online Sales team leader‎‏

    Jan 2017 - Jan 2020
• 

  Zinco | زينكو

  Oct 2023 - now

  Ecommerce Manager

  • Creating and managing content for the online shop using shopify• Collaborate with the development team to discuss, analyze & resolve usability issues.• Perform user testing or usage analysis to determine website effectiveness & usability.• Create backup regularly and resolve any problems.• Set up Monitoring and SEO tools on the website.• Set up needed Extensions on the website.• Track, collect and analyze website usage data.• Develop & document style guidelines for website content.• update website Content, Blocks & CMS.• Develop website Content, Pages, Blocks, CMS & E-Mail Templates.• Create and update website Products, Categories & URLs.• Modify website design.• Create reports in details for website Orders sales, Products sales, Customers,Users (traffic, sessions, search & visits), Top selling products, Top page views and more if needed.• Provide training or technical assistance in website implementation or use.• Recommend web site improvements, and develop budgets to support recommendations.• Follow up with CS (Customer Service) to update and track daily orders and resolve customer issues.• Evaluate website performance by checking metrics such as loading time and memory consumption.• Assess user feedback, effectiveness, and traffic, even exploring marketing techniques such as Newsletters, Blogs, and SEO to draw more users into the website.• Work in collaboration with the other technical staff. Show less