Victor Braz

Experience

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  Organo Gold Italia EU

  Mar 2016 - May 2018

  Customer Service Agent

  •B2B Customer Service•Customer Service•Manage end to end all contacts logged, providing regular updates to customerson ticket status•Conflict Mediation•Reimbursement•Inbound and Outbound Calls•Point of Contact to guide new agents•GDPR

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  Majorel

  Jan 2018 - Jan 2023

  Senior Content Moderator

  Bilingual Portuguese | English plus Italian | SpanishResponsibilities⦁ Review content on short-video platforms, select the most suitable labels for the content according to the policies in order to optimize the models;⦁ Interpret and apply complex policies to vulgar content, violence, pornography, and fake news.Qualifications⦁ Identify improvement opportunities in workflow by using daily data analysis and suggest solutions;⦁ Fast-learning ability;⦁ Familiarity with internet laws and regulations, in particular reviewing online content; Show less

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  ISDI Coders

  Jan 2022 - Jun 2022

  Full-stack Developer

  Studied on web projects using React, Typescript, NodeJS. Testing with Jest. Code review and daily leading on our challenges. Front-End: Javascript | Typescript | HTML | CSS | React | NextJS | Redux | Sass | BEM | BootstrapBack-End: NodeJS | ExpressJS | MongoDB | Mongoose | JWT | FirebaseOthers: Sonar Cloud | Jest | Eslint | Git | GitHub | Trello | Figma | Netlify | Render | Postman

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  One Casino

  Jan 2023 - Aug 2023

  Full Stack Developer

  During my time at One Casino, I took on the exciting challenge of enhancing a slot game. This project had been initiated by two previous developers, and I joined in to implement new features and improvements. My role involved working primarily with JavaScript to bring new functionalities, like animations and frames, to life using Adobe Animate. One of my key achievements was bridging the gap between frontend and backend aspects and a multimedia Adobe Animate. I created PHP functions to ensure seamless data flow, even though I was new to PHP. This required close collaboration with fellow IT team members, highlighting my commitment to teamwork and adaptability.My experience at One Casino was within a collaborative, agile setting where I contributed to crafting captivating, interactive web content, thereby enhancing my capacity for problem-solving and fast learning skills. Show less

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  Homebox (previously Billing Better)

  Jan 2024 - now

  Software Engineer Intern