
Jason Flemmings
Tap Audit Supervisor

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About me
Data Collection| Project Management| Customer Service| Engineering| Technical Expertise
Education

Liberty University
-Bachelor of Science (BS) Business Administration, Economics
Arapahoe Community College
-Associate of Applied Science (AAS) Broadband Technology & Communication
Central Piedmont Community College
-(PMP) Project Management, Lean Six Sigma Green Belt, and Business Analysis Certifications
Experience

Time Warner Cable
Apr 1996 - May 2015Tap Audit Supervisor• Hired, trained, and motivated 17 direct reports.• Developed multiple project plans, policies and procedures,coordinated and facilitated meetings, and tracked project progress increasing sales conversions by 40% and reducing customer attrition by 25% within 3 months.• Acted as Project Manager for multiple sub-projects with project schedule creation, meeting coordination and execution, writing status reports, resource management, and deadline accountability.• Led reorganization team that designed new processes, business strategies, standard operating procedures, and supported software for 70 full-time employees that improved processes with 85% greater efficicency saving $ $42,000 in administrative expenses ranging from overtime pay to fuel cost. Show less

Time Warner Cable
Jan 2016 - Oct 2016Warehouse Supervisor• Initiated and led cross functional team that developed metrics and policies that reduced material cost by $1M+ in less than six months.• Utilized AS400, PeopleSoft, Access, Microsoft Project, and Excel to analyze and monitor month to month revenue, productivity, and sales data. Delivered a monthly trend report to senior executives via Excel, PowerPoint, Word, and Outlook. • Restructured purchasing, receiving, order picking, shipping, and replenishment, which resulted in a cost savings of $60K+ in less than three month. Show less

Charlotte Water
Apr 2017 - Aug 2018• Accessed, extracted, and analyzed utility’s public water and wastewater 1M+ customers daily billing data from various systems using pivot table and vlookup.• Analyzed trends and developments in meter readings, faulty meters, and detailed transactions and billing components related to customers accounts.• Leveraged Cognos, Itron Analytics, and Banner to create daily reports, self service reports, and dashboards for management teams and vendors.• Posted adjustments, payments and follow up notes to financial system as appropriate. Show less
Customer Service/Revenue Assistant
Sept 2017 - Aug 2018Meter Services Technician
Apr 2017 - Sept 2017

SECU
Oct 2018 - Sept 2019Financial Services Representative• Administer bank accounts, which includes opening and closing bank accounts, implementing required bank account services, preparing required documentation, and managing online banking access.• Research and resolve internal and external member inquiries regarding fraud, direct deposits, NSF’s, credit card authorizations, over/under payments, and check reconciliations by phone, in person, internet, and by mail.• Review, verify, and process transactions, including wire transfers, deposits and withdrawals, and ACH transactions to ensure proper processing according to established quality standards. Show less

Pike Corporation
Sept 2019 - Apr 2020Power Engineering Technologist I• Worked with ArcGIS, ArcoPlot Pro, Google Earth, and ED Webviewer to collect, edit, update, and maintain all customer specification files, field maps, field notes, permits, drawings, and diagrams for creating OH electrical designs for client.• Successfully used AutoCAD and O-Calc Pro to prepare 40+ drawings and designs based on client change orders and request in compliance with all federal and local regulations, which resulted in $35K+ revenue.• Utilized SAP and Quickbase to monitor 40+ client OH pole replacement projects. Communicated between client and internal members regarding project plans, including scope, cost, estimates, and status. Show less

Windstream
Dec 2020 - Jul 2022Analyst II-Field Operations• Expertly prepared 100+ detailed Construction purchase orders. Track, maintain, and follow up to ensure the delivery of correct equipment, goods, and services. • Maintained and ensured accurate inventory at 19 warehouses and contractor sites (average monthly inventory $500K+). • Coordinated with Project Manager and Staff Managers to meet deadlines/milestones of 100+ fiber-to-home projects. Boosted Efficiency, Delivering 30% Reduction in Operation Costs.

ADUSA Procurement
Aug 2022 - Aug 2024Analyst II Forecast• Assist forecasts for assigned processes using statistical forecasting norms, designing new metrics and preparing summaries of all items; evaluating sales and forecasting patterns.• Resolve inventory issues by investigating the root cause and communicating solutions to In-Stock and Category Managers. • Consult In-Stock, Retail Ops, and Category teams to drive optimizations, efficiencies, automation, and resolve issues in support of business process improvement.• Provide strategic project support and help drive various projects and initiatives forward across the Supply Chain, IT, and 5 supermarket chains. Show less

City of Monroe, NC
Feb 2024 - now• Prepared 200+ drawings in Bluebeam software showing easements for electric and natural gas utilities.• Provide engineering plans, specifications, and support to electric and natural gas departments for primary/mains and service lines infrastructure. Assisted in the completion of 3+ new subdivision designs.• Updated GIS with 500+ electric and natural gas facilities and associated features from construction as-builts.
Engineering Technician II
Oct 2024 - nowEngineering Technician I
Feb 2024 - Oct 2024
Licenses & Certifications

Real World GIS (2014)
LinkedInDec 2023
Esri ArcGIS Maps for Creative Cloud Extension
LinkedInNov 2023
SAP ERP Essentials
LinkedInJul 2023
SAP BI/BW: Project Design and Implementation
LinkedInMay 2023- View certificate

ArcGIS Essential Training
LinkedInAug 2019 
Project Management: Technical Projects
LinkedInAug 2022- View certificate

Cert Prep: AutoCAD Certified Professional
LinkedInJul 2019 
Intermediate SQL
Rowan-Cabarrus Community CollegeJan 2022
Introduction to Python 3 Programming
Rowan-Cabarrus Community CollegeDec 2023
Introduction To SQL
Rowan-Cabarrus Community CollegeNov 2021
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