Luiz Caleffi

Luiz Caleffi

Information Technology Trainee

Followers of Luiz Caleffi1000 followers
location of Luiz CaleffiCuritiba, Paraná, Brazil

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  • Timeline

  • About me

    Technology Operations Manager @ MadeiraMadeira | Network Administration, Security, ITSM

  • Education

    • Faculdades Santa Cruz

      2009 - 2012
      Computer Systems Networking and Telecommunications
    • Organização Paranaense de Ensino Técnico

      2003 - 2005
      Technical High School Information Technology
  • Experience

    • TECPAR

      May 2004 - May 2005
      Information Technology Trainee

      Customer service, on site support, research and implementation of open sources systems.

    • Top Computer

      Aug 2007 - Aug 2008
      On Site Support

      On site support and web applications. Customer service as backup, servers management and hardware maintenance.

    • TECPAR - Instituto de Tecnologia do Paraná

      Aug 2008 - Dec 2010
      Assistant Network Administrator

      Network management, server management, shell script developer, storage management, firewall and VPN management.

    • NTT DATA BRASIL

      Dec 2010 - Dec 2014
      Infrastructure Analyst

      Onsite support leader, design and review of IT processes, IT compliance review on business environment, asset control, network management/design, infrastructure management, server management, firewall and VPN management. Information security team member, Kaizen team member and business risk analysis with IT focus.

    • Valmet

      Dec 2014 - Jan 2018
      Information Technology Analyst

      Support to global teams such as End User Computing, Server Management Service, Service Desk, Telecom and Unified Communications and Collaboration for South America's local and remote offices.

    • CGI

      Feb 2018 - Dec 2018
      Information Technology Specialist

      Consultant on Global Service Desk transaction from previous company. Alignment of processes and procedures. Support to Service Desk team and Quality Auditor.

    • MadeiraMadeira

      Oct 2019 - now
      • Technology Operations Manager

        May 2023 - now
      • Information Technology Infrastructure Coordinator

        Apr 2021 - Sept 2023
      • Information Technology Infrastructure Analyst

        Oct 2019 - Apr 2021
  • Licenses & Certifications

    • Lean Six Sigma White Belt

      Management and Strategy Institute
      Sept 2017
    • ITIL® Foundation Certificate in IT Service Management

      AXELOS Global Best Practice
      Dec 2014
    • QMS Internal Auditor (ISO 9001:2015, ISO 14001:2015, OHSAS 18001:2007)

      Proqualy Gestao Empresarial
      Mar 2017