Luiz Caleffi

Experience

• 

  TECPAR

  May 2004 - May 2005

  Information Technology Trainee

  Customer service, on site support, research and implementation of open sources systems.

• 

  Top Computer

  Aug 2007 - Aug 2008

  On Site Support

  On site support and web applications. Customer service as backup, servers management and hardware maintenance.

• 

  TECPAR - Instituto de Tecnologia do Paraná

  Aug 2008 - Dec 2010

  Assistant Network Administrator

  Network management, server management, shell script developer, storage management, firewall and VPN management.

• 

  NTT DATA BRASIL

  Dec 2010 - Dec 2014

  Infrastructure Analyst

  Onsite support leader, design and review of IT processes, IT compliance review on business environment, asset control, network management/design, infrastructure management, server management, firewall and VPN management. Information security team member, Kaizen team member and business risk analysis with IT focus.

• 

  Valmet

  Dec 2014 - Jan 2018

  Information Technology Analyst

  Support to global teams such as End User Computing, Server Management Service, Service Desk, Telecom and Unified Communications and Collaboration for South America's local and remote offices.

• 

  CGI

  Feb 2018 - Dec 2018

  Information Technology Specialist

  Consultant on Global Service Desk transaction from previous company. Alignment of processes and procedures. Support to Service Desk team and Quality Auditor.

• 

  MadeiraMadeira

  Oct 2019 - now

  • Technology Operations Manager

    May 2023 - now

  • Information Technology Infrastructure Coordinator

    Apr 2021 - Sept 2023

  • Information Technology Infrastructure Analyst

    Oct 2019 - Apr 2021