Austin Pack

Experience

• 

  Satton Marketing

  Jul 2013 - Dec 2013

  Claims Agent
• 

  DishOne

  Jan 2014 - May 2014

  Claims Agent
• 

  DoTERRA International LLC

  May 2014 - now

  • Utilized Microsoft SCCM and PowerShell to build and deploy custom images for workstations and laptops, streamlining deployment processes and ensuring consistent configurations across the organization.• Worked with Help Desk team members to successfully implement Workspace One as an MDM solution.• Supported end users and executives in a mixed Mac/Windows environment with over 2,500 devices.• Provided support for Global conventions that hosted over 25,000 attendees and Leadership conventions with over 2,000 attendees. Show less

  • Network Engineer II

    May 2023 - now

  • Network Administrator

    May 2020 - May 2023

  • Help Desk Technician Tier II

    Apr 2017 - May 2020

  • Junior Sharepoint Admin

    Apr 2016 - Apr 2017

  • Help Desk Technician Tier I

    May 2014 - Apr 2016