Deep Enrich
Subhaprada Sudesna
Internship Trainee
63 followers
London Area, United Kingdom
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About me
ISTQB Certified Test Analyst | IIMB | MCA
Education
Utkal University
2004 - 2007Bachelor's degree in Science Physics First Class Honors with Distinctions
Indian Institute of Management Bangalore
-Customer Relationship ManagementCriticality of Customer RelationshipsBenefits of Customer RelationshipsBusinesses Adopt CRMIDIC FrameworkLadder of LoyaltyCustomer BondsCustomer DefectionsCRM FrameworkEvolution of Marketing PracticesCustomer Share Vs Market ShareLifetime Value of CustomersActivity Based Costing for CRMCustomer EquityCRM in ServicesApplications of CRMCRM in Business marketsCRM in B2B marketsTechnology for CRMCRM… Show more Criticality of Customer RelationshipsBenefits of Customer RelationshipsBusinesses Adopt CRMIDIC FrameworkLadder of LoyaltyCustomer BondsCustomer DefectionsCRM FrameworkEvolution of Marketing PracticesCustomer Share Vs Market ShareLifetime Value of CustomersActivity Based Costing for CRMCustomer EquityCRM in ServicesApplications of CRMCRM in Business marketsCRM in B2B marketsTechnology for CRMCRM implementationOperational issues in implementing CRM Show less
Biju Patnaik University of Technology, Odisha
2007 - 2010Master's degree in Computer Applications (MCA) First Class
Experience
Callisto Infotech
Aug 2014 - Jul 2015Internship Trainee
GIC World
Apr 2022 - Sept 2022QA Analyst
Licenses & Certifications
- View certificate
Introduction to Generative AI
GoogleAug 2023
- View certificate
Introduction to Generative AI Studio
GoogleAug 2023 - View certificate
Generative AI Fundamentals
GoogleAug 2023 - View certificate
ISTQB® Certified Tester Foundation Level
UK & Ireland Testing BoardOct 2022 
Customer Relationship Management
Indian Institute of Management BangaloreJul 2020- View certificate
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Certified Digital Transformation Specialist
International Business Management Institute (IBMI) - View certificate
Introduction to Large Language Models
GoogleAug 2023 - View certificate
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Certified Project Quality Assurance Management Professional
Metropolitan School of Business & Management (UK)Jul 2020 - View certificate
Introduction to Responsible AI
GoogleAug 2023 
Mechanical Ventilation for COVID-19
Harvard UniversityJul 2020
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