Subhaprada Sudesna

Subhaprada Sudesna

Internship Trainee

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location of Subhaprada SudesnaLondon Area, United Kingdom

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  • Timeline

  • About me

    ISTQB Certified Test Analyst | IIMB | MCA

  • Education

    • Utkal University

      2004 - 2007
      Bachelor's degree in Science Physics First Class Honors with Distinctions
    • Indian Institute of Management Bangalore

      -
      Customer Relationship Management

      Criticality of Customer RelationshipsBenefits of Customer RelationshipsBusinesses Adopt CRMIDIC FrameworkLadder of LoyaltyCustomer BondsCustomer DefectionsCRM FrameworkEvolution of Marketing PracticesCustomer Share Vs Market ShareLifetime Value of CustomersActivity Based Costing for CRMCustomer EquityCRM in ServicesApplications of CRMCRM in Business marketsCRM in B2B marketsTechnology for CRMCRM… Show more Criticality of Customer RelationshipsBenefits of Customer RelationshipsBusinesses Adopt CRMIDIC FrameworkLadder of LoyaltyCustomer BondsCustomer DefectionsCRM FrameworkEvolution of Marketing PracticesCustomer Share Vs Market ShareLifetime Value of CustomersActivity Based Costing for CRMCustomer EquityCRM in ServicesApplications of CRMCRM in Business marketsCRM in B2B marketsTechnology for CRMCRM implementationOperational issues in implementing CRM Show less

    • Biju Patnaik University of Technology, Odisha

      2007 - 2010
      Master's degree in Computer Applications (MCA) First Class
  • Experience

    • Callisto Infotech

      Aug 2014 - Jul 2015
      Internship Trainee
    • GIC World

      Apr 2022 - Sept 2022
      QA Analyst
  • Licenses & Certifications

    • Introduction to Generative AI

      Google
      Aug 2023
      View certificate certificate
    • Introduction to Generative AI Studio

      Google
      Aug 2023
      View certificate certificate
    • Generative AI Fundamentals

      Google
      Aug 2023
      View certificate certificate
    • ISTQB® Certified Tester Foundation Level

      UK & Ireland Testing Board
      Oct 2022
      View certificate certificate
    • Customer Relationship Management

      Indian Institute of Management Bangalore
      Jul 2020
    • Certified Digital Transformation Specialist

      International Business Management Institute (IBMI)
      View certificate certificate
    • Introduction to Large Language Models

      Google
      Aug 2023
      View certificate certificate
    • Certified Project Quality Assurance Management Professional

      Metropolitan School of Business & Management (UK)
      Jul 2020
      View certificate certificate
    • Introduction to Responsible AI

      Google
      Aug 2023
      View certificate certificate
    • Mechanical Ventilation for COVID-19

      Harvard University
      Jul 2020