Niklas Sandberg

Experience

• 

  Ericsson

  Sept 1998 - now

  Strategic Product Manager responsible for Ericsson Language Intelligence at Group Function Technology Global AI Accelerator. Strategic Product Manager in Product Area Networks, responsible for digital transformation of the Product Information area, Generative AI and LLM applications; developing strategy, roadmap and leading development teams. Manager for Ericsson Radio product release management and verification project office. Manager responsible for customer support business, staff and operations in Northern Europe and Central Asia region. Project Office management within Radio Access Network R&D. Portfolio responsibilities included Engagement Management, Software Maintenance and Customer Support. Managing the development of multi-standard customer support for Ericsson Radio Access Network. Responsible for building up Ericsson's first LTE support and maintenance team for 4G Radio Access Network. Manager of Network Management Domain delivering Systems Integration and Customer Support services. Responsibilities incuded operations, human resources and financial management. Leading a team supporting radio networks in Americas region. International assignment working with software development as radio subsystem expert. Software Engineer working with R&D and cross-functional product development.

  • Strategic Product Manager - Ericsson Language Intelligence

    Jul 2024 - now

  • Strategic Product Manager - Product Information

    Dec 2018 - Jun 2024

  • Head of Radio Product Release Management Project Office

    Oct 2017 - Nov 2018

  • Head of Regional Support Center Northern Europe Central Asia

    Nov 2015 - Sept 2017

  • Head of Project Office

    Mar 2014 - Oct 2015

  • Line Manager Engineering

    Apr 2012 - Feb 2014

  • Line Manager Support and Maintenance

    Jun 2009 - Mar 2012

  • Line Manager Competence Domain Network Management

    Oct 2006 - May 2009

  • Senior Engineer, Team Leader Customer Support - Global Services

    Dec 2002 - Sept 2006

  • Senior Software Developer

    Apr 2001 - Nov 2002

  • Software Engineer

    Sept 1998 - Mar 2001