Jeel Ghughu

Experience

• 

  Pune Institute of Computer Technology

  Jan 2017 - Sept 2017

  Editor Assistant at PICT IEEE Newsletter Group (P.I.N.G.)
• 

  Idhant

  Jun 2018 - now

  Principal Co-Founder

  - Co-founded a nonprofit focused on providing educational opportunities to underprivileged children, aligning with the UN’s Quality Education goal- Organized 14+ events that reached 80+ students, designing programs that combined academics with creativity and confidence-building- Grew the volunteer base from 10 to over 570 in under a year through grassroots outreach and social media campaigns- Secured INR 300,000 in funding by pitching the initiative to corporate CSR teams, enabling sustained growth and new program launches- Improved student retention by 25% by incorporating feedback into session planning and tailoring the experience to community needs- Continue to support strategic planning and training efforts as part of the organization’s leadership team Show less

• 

  Duke University

  Sept 2019 - Apr 2020

  Project name: Open Design at Duke and Beyond Established Duke's Design+ program which aims at collaboratively and creatively solving complex problems for the community by using the concepts of Design Thinking.

  • Teaching Assistant- Strategies for Innovation and Entrepreneurship

    Jan 2020 - Apr 2020

  • Student Consultant at Bass Connections

    Sept 2019 - Apr 2020
• 

  Engineering World Health

  Sept 2019 - Nov 2019

  Project Innovator at DISI (Duke Interdisciplinary Social Innovators)

  Conducted assessment of Engineering World Health to provide pro bono consulting. Leveraged MS Excel and Tableau for better data representation and website improvement which helped them increase the number of participating volunteers by 50%

• 

  KP Property Advisors

  May 2020 - Aug 2020

  Junior Analyst

  - Developed performance metrics and analysis for 10 construction sites, identifying areas for improvement and recommending change processes- Designed process workflow for modular elevator assembly, optimizing efficiency and quality- Provided consulting assistance in project management and capital budgeting to property owners, ensuring successful project outcomes- Inspected elevator production in Dallas for a property client, ensuring compliance with quality standards and specifications Show less

• 

  Duke University

  Aug 2020 - Dec 2020

  Graduate Teaching Assistant - Marketing
• 

  Noyo

  Mar 2021 - now

  - Built an AI-powered internal tool using Notebook LM and Google AI Studio to automate document parsing and formatting, reducing processing time by 90% and improving accuracy- Partnered with clients to understand workflow pain points and co-developed automation solutions with engineering- Helped redesign the core product interface, improving user flow and boosting conversion rates by 15%- Created a new SaaS automation workflow based on customer feedback, leading to a 30% drop in support tickets- Strengthened product and business alignment by regularly presenting insights to leadership, driving clarity on both technical and strategic levels- Fostered team growth and accountability by mentoring analysts in Agile practices and stakeholder collaboration Show less - Reduced repetitive investigation efforts by 40% by building dashboards in Jira, Sigma, and SQL that highlighted blockers and guided product priorities- Helped improve customer satisfaction by 35% by analyzing support ticket volume and prioritizing high-impact bug fixes- Streamlined onboarding and internal knowledge sharing by creating detailed process flows and documentation in Notion and Figma- Played a key role in aligning product efforts with SLAs, ensuring quick turnaround on high-priority issues Show less

  • Senior Analyst

    Feb 2022 - now

  • Analyst

    Mar 2021 - Feb 2022