
Jen Dawson BA Hons.
Substitute Teacher

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About me
Believe in yourself!
Education

The Eastwood School
1984 - 1989
The Open University
2001 - 2010Bachelor of Arts - BA ENGLISH LANGUAGE AND LITERATURE/LETTERS 3rd Class Pass with honoursActivities and Societies: I studied for my degree part time whilst working part time and raising two children as a single parent.
Experience

Maltings Academy
Jun 2009 - Apr 2013Substitute TeacherI covered all subjects across the curriculum however my specified subject was teaching English Language and Literature. I taught students aged 11-18 years Teaching grammar, punctuation and spelling skills, amongst other literary devices to a class of students and on a one-to-one basis particularly as an unqualified EAL teacherWorking on a 60% timetable as an unqualified English TeacherDescribing and explaining learning activities, answering queries, showing direction and assisting with differentiated tasks, encouraging students to improve the quality of their workActing as a role model, maintaining high standards of work, conduct and behaviour. Show less

Novadata Transport Training
Apr 2013 - Dec 2014Administrative AssistantMaintaining the company training database, DSA database and Driver CPC First Aid documentation via PROFAW website, Updating course timetables in accordance with JAUPT specificationsEnsuring accounts are up to date with SAGE 50 ACCOUNTSEntering course attendees onto SAGE ACT PRO 2013 Taking telephone enquiriesGeneral office duties

LANDSCAPE PLANNING LTD
Feb 2015 - Sept 2015Special Project CoordinatorMy duties includedManaging diaries for Arboriculturalists; maintaining the database and KPI spreadsheetConducting Historical Search Reports and acting as an Expert and Legal Witness in subsidence and direct damage casesManaging company cars and monitoring mileage via trackersConducting and completing audits (internal and ISO) Proofing reports and issuing invoicesAttending meetings and producing minutes where requiredFollowing up on quotations sent

FTSS UK LIMITED
Oct 2015 - Aug 2016Project Office CoordinatorMy duties includedMaintaining databases, collating information and using Excel to compare and contrast data Appointing and scheduling large volumes of work to surveyors, direct labour and subcontractorsAssisting the surveyor with large Tender projects Creating purchase orders for suppliersLiaising with Clients, Policyholders and Subcontractors via telephone, email and WhatsAppResolving complaints in a professional and polite mannerMaintaining and updating the Client’s databases and FTSS database respectively Show less

Kier Group
Aug 2016 - Feb 2019Schedule CoordinatorDuring my time at Kier I undertook four different roles within the Compliance department; M&E scheduler, EICR coordinator, FRA coordinator and R&M scheduler. As EICR and FRA coordinator, my time was split evenly between regularly updating and maintaining the company database ensuring the correct data and certification is uploaded. and scheduling works for electricians, fire risk assessment operatives to carry out essential electrical and FRA works. Whilst working as an M&E and R&M scheduler I was working in a very busy office effectively appointing and scheduling large volumes of work covering Essex, East London and Norwich to direct labour operatives and subcontractors. Providing support where needed by liaising with the resident in order to assist with access issues, parking permits, evictions and rescheduling works where necessary, Opening and closing multiple orders of work and updating the database.Communicating operatives' performance, time management and outcomes with the Client, Surveyors and Project Managers.Ensuring the WIP is hitting client’s targets by prioritising jobs and operatives to increase productivity.Monitoring operatives location using the company vehicle tracker.Resolving complaints in a professional and polite manner.Raising purchase orders for works. Raising invoices with the financial team where necessary. Show less

Maldon Building Services Ltd
Feb 2019 - Jul 2019Facilities CoordinatorMy duties included:Coordinating operatives to hit targets for works to void properties, ordering the correct materials required and calculating all project costings, forecasts and WIP. Raising and updating work orders, scheduling and implementing work for operatives, the client, the site supervisor and the company director. Monitoring performance, time management (via vehicle tracker where applicable) and ensuring costs of labour and materials are recovered. Instructing operatives to attend new reactive works and devising quotes following their findings. Ensuring the WIP is hitting the client’s targets by prioritising projects, managing operatives and liaising with the site supervisor to increase productivity.Provide support to operatives including arranging parking permits, hotel accommodation and travel to and from site. Show less

University of Essex
Oct 2019 - Sept 2021Delivered Catering SupervisorMy duties are: Coordinating, supervising and adapting to different roles in order to oversee a team of customer service staff, chefs and porters to deliver high quality food, services and functions.Delivering functions around the campus using the electric van, maintaining the vehicle regularly. Ordering and managing accurate levels of stock.Discussing new ideas, rotas, restaurant and staff issues with management also assisting management with their duties such as spreadsheets, grammar and resolving technical issues with the restaurant electronics. Liaising with other departments to ensure the restaurant is functioning to the highest standard possible.Ensuring the restaurant is kept clean and sanitised, protecting the health and safety of staff and customers at all times. Monitoring staff appearance and attendance via clocking in cards.Regularly multi-tasking where necessary. Show less

Lewisham Council Housing Services
Sept 2021 - Oct 2022Commercial Administrator
SEA-KIT International
Sept 2022 - nowOffice Administrator
Licenses & Certifications
- View certificate

Confronting Racism, with Robin DiAngelo
LinkedInJul 2020 - View certificate

How to Be an Adaptable Employee during Change and Uncertainty
LinkedInJul 2020 - View certificate

Deep Work: Rules for Focused Success in a Distracted World (Blinkist Summary)
LinkedInApr 2020 - View certificate

Start with Why: How Great Leaders Inspire Everyone to Take Action (Blinkist Summary)
LinkedInAug 2020 - View certificate

Embracing Unexpected Change
LinkedInAug 2020 - View certificate

The Six Morning Habits of High Performers
LinkedInApr 2020 - View certificate

Building Resilience
LinkedInAug 2020 - View certificate

The Five Thieves of Happiness (getAbstract Summary)
LinkedInApr 2020 - View certificate

Improving Your Listening Skills
LinkedInApr 2020 - View certificate

The Courage Habit (getAbstract Summary)
LinkedInApr 2020
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