David Riepsamen

Experience

• 

  Axsiom

  Apr 2005 - Jan 2006

  Customer Service Representative

  Provided technical support and training to clientsProgrammed telephone systemsReceived ‘Young Achiever Award’ May 2005

• 

  Australasian Telecommunication Consultants

  Jan 2006 - Aug 2006

  Customer Service and Operations Manager

  Managed a team of 3 techniciansProvided technical support for NEC and Panasonic Telephone systems to clientsProgrammed telephone systemsPurchased stock and kept an inventory of stock levelsOrganised work roster for technical staffReceived ‘Overall Company Performance’ award March 2006 for customer service and leadership

• 

  Melbourne Airport

  Aug 2006 - Sept 2014

  I was the primary Business Analyst for Melbourne Airport’s Maximo system since 2006. My expertise spans business liaison / relationship management, business process & functional support, reporting & system administration on the Maximo platform. I've played a pivotal role in the recent upgrade project at Melbourne Airport where IT Service Management was combined with Enterprise Asset Management as a single converged solution. Additionally, I am a co-leader of the IBM Maximo Airport, Ports & Transportation User Group Show less

  • Engineering Systems Coordinator

    Aug 2012 - Sept 2014

  • Maximo Administrator

    Aug 2006 - Aug 2012
• 

  Moreland City Council

  Oct 2014 - Sept 2015

  Asset System Administrator

  I was responsible for the day to day supervision of the asset management system and integration with other corporate applications. I ensured the ongoing accuracy and completeness of all asset related data managed in the SAM to support capital works budget programming process and facilitation of Asset Management Strategies and plans.

• 

  Maribyrnong City Council

  Sept 2015 - now

  • Digital Program Lead

    Apr 2019 - now

  • Business Analyst

    Sept 2015 - Apr 2019