Hemant Patel

Experience

• 

  VARDHAMAN TECHNOLOGY PRIVATE LIMITED

  Oct 2008 - Dec 2010

  Trainee Hardware Technician

  • Computer Assembling & Maintenance.• Troubleshooting Software & Hardware.• Installing & configure the peripherals components and driver. • Documentation

• 

  Computer Access Pvt Ltd

  Jan 2011 - May 2012

  Field Engineer

  • Maintenance of Leased line (Point to point / MPLS) and ISDN back up Links.• Site Survey• Link Commissioning• Link Shifting• Link Upgradation• Link Cancellation• H/W Installation• ATM site Audit

• 

  Allied Digital Services limited

  Jun 2012 - Sept 2014

  Customer Support Engineer

  • Administering & designing LANs, WANs internet/intranet• Network connectivity troubleshooting, ping, tracert, telnet.• Investigating, diagnosing and resolve network problems.• Cisco & Norton switch configuration in particular VLAN configuration/troubleshooting.• Repairing and maintaining TCP/IP networking and hardware. • Install and maintain network computers, printers and other peripheral equipment• E-Mail Client Configuration & Support Windows 7, 8 and XP professional Client OS.• Handling equipment hardware replacement and repair.• Handling all supported Microsoft desktop operating systems.• Handling the physical installation of networking hardware and advanced configuration.• Handling adding or replacing devices to customer’s networks.• Performing mission critical repairs or changes to enterprise systems.• Knowledge of network cabling systems and functionality.• Solving Hardware and Software (SAP 1st level) problem.• Monitoring Leased line.• Daily review and update of the issue management system and maintaining the Attendance Records. Show less

• 

  Progressive Infotech Pvt. Ltd.

  Oct 2014 - Jun 2016

  Desktop Support Engineer

  • Administering & designing LANs, WANs internet/intranet• Network connectivity troubleshooting, ping, tracert, telnet.• Investigating, diagnosing and resolve network problems.• Cisco & Norton switch configuration in particular VLAN configuration/troubleshooting.• Repairing and maintaining TCP/IP networking and hardware. • Install and maintain network computers, printers and other peripheral equipment• E-Mail Client Configuration & Support Windows 7, 8 and XP professional Client OS.• Handling equipment hardware replacement and repair.• Handling all supported Microsoft desktop operating systems.• Handling the physical installation of networking hardware and advanced configuration.• Handling adding or replacing devices to customer’s networks.• Performing mission critical repairs or changes to enterprise systems.• Knowledge of network cabling systems and functionality.• Solving Hardware and Software (SAP 1st level) problem.• Monitoring Leased line.• Daily review and update of the issue management system and maintaining the Attendance Records. Show less

• 

  GVK EMRI

  Jun 2016 - Sept 2017

  IT Associate
• 

  VVF Group

  Nov 2017 - now

  • Junior Executive

    Jun 2024 - now

  • Sr. Officer IT

    Apr 2022 - Jun 2024

  • Officer IT

    Nov 2017 - Mar 2022