SMS Mohamed Ismail

SMS Mohamed Ismail

CUSTOMER RELATIONSHIP OFFICER

Followers of SMS Mohamed Ismail1000 followers
location of SMS Mohamed IsmailChennai, Tamil Nadu, India

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  • Timeline

  • About me

    Sales Manager | Swiggy Ltd | Ex - IndiaMART InterMESH Ltd, Supr Daily (Swiggy), Bandhan Bank

  • Education

    • INDUS BUSINESS ACADEMY - IBA, BANGALORE

      2017 - 2019
      PGDM Marketing/International Business
    • Nalanda Degree College

      2014 - 2017
      Bachelor of Commerce - BCom General
  • Experience

    • Bandhan Bank

      May 2019 - Oct 2019
      CUSTOMER RELATIONSHIP OFFICER

       Generating leads and convert them into valuable customers. Identify customer needs and recommend solutions that fit customer requirements the best. Achieve monthly targets and prepare reports. Help in completing the procedure necessary for processing the purchase of the banking products. Generated over 100+ leads and supported my branch achieve the desire target as a fresher. Helped my Branch to acquire over 6 premium accounts in just 2 months.

    • Supr Daily

      Nov 2019 - Dec 2020
      Sales Officer

       Generate Leads, promote and drive sales by conducting marketing activities. Planning and delivering of inputs on monthly basis and evaluating the impact of the same. Actively monitored key performance metrics of sales team, identified challenges, and created new solutions applying proven problem-solving techniques. To train and manage a team of promoters to attain the sales target. Highest target achiever and best performer in JFM 2020, and recognized as a Top performer for 3 months consecutively. Implemented a Future proof selling model and increased the retention rate among the newly on-boarded customers. Show less

    • IndiaMART InterMESH Limited

      Dec 2020 - Apr 2024

      *SaaS product Selling - Servicing and an achievement driven professional offering rich and extensive experience in SaaS Sales & Marketing, Business Development, Revenue Maximization, New Client Acquisition and Relationship Management.*Maintain and upkeep all Sales database, Sales kits, inventory all filling system which includes vital information of companies, Customer Contact, Profiles in a CRM Software (LMS)*Building & Cultivating prospect relationship by initiating Communication, establishing rapports to move opportunities through the sales funnel.*Training New Joinee folks at DSR on effective prospecting, Scoring quality appointments and setting up the right for the product demo.*Successfully developing strong working relationships with MSME, SME & limited Companies (Manufacture / Wholesaler / Dealers / Distribution / Traders / Suppliers & importer-exporters)*Managing a portfolio of 120 accounts, which generated 70lakhs revenue in 2022 JFM Show less  Relationship Development: Servicing key clients across various industries as part of the existing client servicing. Retention & Revenue: Generating new leads, ensuring ROI on existing key clients. Maximizing sales revenue by upselling and cross-selling the existing clients. Key Accounts: Ensuring client satisfaction at all levels and providing inputs that will help enhance return on investment for our new found clients. To ensure that all payments are collected as per the company's payment terms. Achieved a deal value of 20 Lakh in the crucial final quarter of the financial year. Recognized for achieving 12 up-sell in a drive Stood Accountable for taking the ownership of handling 150 clients which marked as the highest ever client managed across the region. Show less

      • Key Account Manager

        Dec 2020 - Apr 2024
      • Assistant Manager- CSD

        Dec 2020 - Sept 2021
    • Swiggy

      May 2024 - now
      Sales Manager

      - Developing account strategies to maximize clients business.- Conduct regular business review meetings with clients, discussing performance, understanding area of improvement and presenting new opportunities. - Track and analyze account performance, sales data, account funnel and Market trend to identify challeges and opportunities. - Drive incremental revenue from the assigned clients through monetization and commercial improvements. - Maintaining strong relationship with the restaurant owner. - Collaborating with the internal teams to deliver exceptional service to clients, addressing any issues or concerns promptly. Show less

  • Licenses & Certifications

    • Social Media Marketing

      EMarketing Institute
      Dec 2017
    • Online Marketing Fundamentals

      EMarketing Institute
      Feb 2019